# Aircall in July 2019: incidents, uptime and changes

> Aircall in July 2019: 4 incidents on its status page (3 major or critical), 98.44% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2019/07
Last updated: 2019-08-01T00:00:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 1
- Uptime (vendor-reported): 98.44% free of major/critical incidents, 97.99% free of any incident; outage time 11 h 34 min, incident time 14 h 54 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2019](https://rewindex.com/company/aircall/2019/06.md) · Next: [August 2019](https://rewindex.com/company/aircall/2019/08.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with Aircall CTI in Zendesk](https://rewindex.com/company/aircall/incidents/3890qrc00cxh.md) | major | 2019-07-10 08:03 UTC | 2019-07-10 18:05 UTC | 10 h | resolved |
| [Shopify integration outage](https://rewindex.com/company/aircall/incidents/ddsqwk5kd3sg.md) | major | 2019-07-11 17:35 UTC | 2019-07-11 18:21 UTC | 46 min | resolved |
| [Issue on calls](https://rewindex.com/company/aircall/incidents/5w37blpb1tsv.md) | major | 2019-07-15 09:22 UTC | 2019-07-15 10:08 UTC | 46 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with Aircall CTI in Zendesk](https://rewindex.com/company/aircall/incidents/3890qrc00cxh.md) | major | 2019-07-10 08:03 UTC | 2019-07-10 18:05 UTC | 10 h | resolved |
| [Shopify integration outage](https://rewindex.com/company/aircall/incidents/ddsqwk5kd3sg.md) | major | 2019-07-11 17:35 UTC | 2019-07-11 18:21 UTC | 46 min | resolved |
| [Issue on calls](https://rewindex.com/company/aircall/incidents/5w37blpb1tsv.md) | major | 2019-07-15 09:22 UTC | 2019-07-15 10:08 UTC | 46 min | resolved |
| [Delays on call connection](https://rewindex.com/company/aircall/incidents/m6996fl0q2jz.md) | minor | 2019-07-17 19:28 UTC | 2019-07-17 22:48 UTC | 3.3 h | resolved |

## Cite this

Aircall posted 4 status incidents in July 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2019/07
- Citation: Aircall, “Aircall in July 2019” (2019-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2019/07 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in July 2019 (2019-07-01)](https://rewindex.com/company/aircall/2019/07)`


---
Canonical: https://rewindex.com/company/aircall/2019/07 · Markdown: https://rewindex.com/company/aircall/2019/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:54:30.475Z