# ActiveCampaign: Partner Portal, ActiveCampaign.com degraded Performance

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-11 18:59 UTC · Resolved: 2025-12-13 15:39 UTC · Duration: 45 h
- Updates: 3 · Affected components: ARC & ARC Services, US Region - ARC & ARC Services, ActiveCampaign.com
- [Vendor status page: https://stspg.io/mytlt0tb36pj](https://stspg.io/mytlt0tb36pj)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **investigating** 2025-12-11 18:59 UTC: Engineers have detected degraded performance with the Partner Portal, trial signups, billing management pages and areas of activecampaign.com. Our engineers are investigating the issue and working to resolve it as soon as possible. During this time, you may experience slower response times or intermittent errors
- **investigating** 2025-12-11 19:26 UTC: This issue has been resolved and the services are fully operational again.
- **resolved** 2025-12-13 15:39 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/activecampaign/incidents/ydpjyxtmk9hb · Markdown: https://rewindex.com/company/activecampaign/incidents/ydpjyxtmk9hb.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/ydpjyxtmk9hb · Generated 2026-10-18T11:39:04.556Z