# ActiveCampaign: HelpDesk Support Tool Unavailable

> ActiveCampaign status incident “HelpDesk Support Tool Unavailable” on 2021-06-10: impact none (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/activecampaign/incidents/xrbl6yvhdlc4
Last updated: 2021-06-11T00:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-06-10 22:47 UTC · Resolved: 2021-06-11 00:00 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.activecampaign.com/incidents/xrbl6yvhdlc4](https://status.activecampaign.com/incidents/xrbl6yvhdlc4)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **resolved** 2021-06-11 00:00 UTC: Our vendor has resolved the issue and our live chat and ticketing systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by ActiveCampaign, started 2021-06-10 22:47 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/activecampaign/incidents/xrbl6yvhdlc4
- Citation: ActiveCampaign, “HelpDesk Support Tool Unavailable” (2021-06-10 22:47 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/incidents/xrbl6yvhdlc4 (CC BY 4.0).
- Markdown link: `[ActiveCampaign: HelpDesk Support Tool Unavailable (2021-06-10)](https://rewindex.com/company/activecampaign/incidents/xrbl6yvhdlc4)`


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Canonical: https://rewindex.com/company/activecampaign/incidents/xrbl6yvhdlc4 · Markdown: https://rewindex.com/company/activecampaign/incidents/xrbl6yvhdlc4.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/xrbl6yvhdlc4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:31:36.869Z