# ActiveCampaign: Content Editor Experiencing Image Management Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-12 18:09 UTC · Resolved: 2025-09-12 19:44 UTC · Duration: 1.6 h
- Updates: 6 · Affected components: Campaigns, US Region - Campaigns, APAC Region - Campaigns, Campaigns, Campaigns, EU Region - Campaigns
- [Vendor status page: https://stspg.io/s5yv1sks0mx3](https://stspg.io/s5yv1sks0mx3)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **investigating** 2025-09-12 18:09 UTC: Engineers are investigating issues managing images within the content manager.
- **investigating** 2025-09-12 18:33 UTC: We are continuing to investigate this issue.
- **identified** 2025-09-12 18:44 UTC: Engineers have identified the root cause and are working on a fix now.
- **identified** 2025-09-12 19:24 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2025-09-12 19:26 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-09-12 19:44 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/activecampaign/incidents/rxpbyhczyqmf · Markdown: https://rewindex.com/company/activecampaign/incidents/rxpbyhczyqmf.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/rxpbyhczyqmf · Generated 2026-10-18T12:23:08.270Z