# ActiveCampaign: Title: Mobile App (iOS) App Heavily Degraded Performance

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-03-26 11:56 UTC · Resolved: 2026-03-26 15:29 UTC · Duration: 3.6 h
- Updates: 3
- [Vendor status page: https://stspg.io/l69gzcm9qz2b](https://stspg.io/l69gzcm9qz2b)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **investigating** 2026-03-26 11:56 UTC: Engineers have detected that Mobile app (iOS) users are unable to log in. However, the web interface remains unaffected. We are investigating the issue and working to resolve it as soon as possible. During this time, you may experience slower response times or intermittent errors.
- **identified** 2026-03-26 13:19 UTC: Engineers have identified a fix and it is being deployed now
- **resolved** 2026-03-26 15:29 UTC: Engineers have verified the fix in our production environment


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Canonical: https://rewindex.com/company/activecampaign/incidents/nw5q6ryd8w13 · Markdown: https://rewindex.com/company/activecampaign/incidents/nw5q6ryd8w13.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/nw5q6ryd8w13 · Generated 2026-10-18T10:35:12.393Z