# ActiveCampaign: Automation start triggers cannot be added in the automation canvas

> ActiveCampaign status incident “Automation start triggers cannot be added in the automation canvas” on 2024-04-05: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/activecampaign/incidents/mn61cnp0665h
Last updated: 2024-04-05T18:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-05 18:30 UTC · Resolved: 2024-04-05 18:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.activecampaign.com/incidents/mn61cnp0665h](https://status.activecampaign.com/incidents/mn61cnp0665h)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **resolved** 2024-04-05 18:30 UTC: Between 1:18pm and 3:34pm CST customers were unable to add a start trigger to the automation canvas. Engineers deployed a fix to restore full functionality.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by ActiveCampaign, started 2024-04-05 18:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/activecampaign/incidents/mn61cnp0665h
- Citation: ActiveCampaign, “Automation start triggers cannot be added in the automation canvas” (2024-04-05 18:30 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/incidents/mn61cnp0665h (CC BY 4.0).
- Markdown link: `[ActiveCampaign: Automation start triggers cannot be added in the automation canvas (2024-04-05)](https://rewindex.com/company/activecampaign/incidents/mn61cnp0665h)`


---
Canonical: https://rewindex.com/company/activecampaign/incidents/mn61cnp0665h · Markdown: https://rewindex.com/company/activecampaign/incidents/mn61cnp0665h.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/mn61cnp0665h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:11:16.506Z