# ActiveCampaign: Engineers are investigating an issue impacting link tracking, causing links to fail with a 502 error.  This is impacting less than 1% of total links clicked at this time.

> ActiveCampaign status incident “Engineers are investigating an issue impacting link tracking, causing links to fail with a 502 error. This is impacting less than 1% of total links clicked at this time.” on 2023-10-02: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/activecampaign/incidents/fltb2njjlll0
Last updated: 2023-10-02T19:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-02 17:34 UTC · Resolved: 2023-10-02 19:30 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.activecampaign.com/incidents/fltb2njjlll0](https://status.activecampaign.com/incidents/fltb2njjlll0)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **resolved** 2023-10-02 19:30 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by ActiveCampaign, started 2023-10-02 17:34 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/activecampaign/incidents/fltb2njjlll0
- Citation: ActiveCampaign, “Engineers are investigating an issue impacting link tracking, causing links to fail with a 502 error.  This is impacting less than 1% of total links clicked at this time.” (2023-10-02 17:34 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/incidents/fltb2njjlll0 (CC BY 4.0).
- Markdown link: `[ActiveCampaign: Engineers are investigating an issue impacting link tracking, causing links to fail with a 502 error.  This is impacting less than 1% of total links clicked at this time. (2023-10-02)](https://rewindex.com/company/activecampaign/incidents/fltb2njjlll0)`


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Canonical: https://rewindex.com/company/activecampaign/incidents/fltb2njjlll0 · Markdown: https://rewindex.com/company/activecampaign/incidents/fltb2njjlll0.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/fltb2njjlll0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:54:26.358Z