# ActiveCampaign: Automations Builder Loading Issue

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-04-13 20:07 UTC · Resolved: 2026-04-13 21:12 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: APAC Region - Automations, Automations, Automations, EU Region - Automations, Automations, US Region - Automations
- [Vendor status page: https://stspg.io/2695p85x8r0m](https://stspg.io/2695p85x8r0m)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **investigating** 2026-04-13 20:07 UTC: The automation blocks are not currently loading in the Automations Builder.  This does not impact your saved, active automations. Engineers are working to resolve the issue
- **identified** 2026-04-13 20:10 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-04-13 21:12 UTC: this incident is now resolved. customers should see their automations load.


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Canonical: https://rewindex.com/company/activecampaign/incidents/dx10n015k8ks · Markdown: https://rewindex.com/company/activecampaign/incidents/dx10n015k8ks.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/dx10n015k8ks · Generated 2026-10-18T09:43:01.727Z