# ActiveCampaign: New conversations are not loading

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-10-17 16:52 UTC · Resolved: 2023-10-17 17:10 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://status.activecampaign.com/incidents/c2b0b5ygtghy](https://status.activecampaign.com/incidents/c2b0b5ygtghy)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **resolved** 2023-10-17 17:10 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/activecampaign/incidents/c2b0b5ygtghy · Markdown: https://rewindex.com/company/activecampaign/incidents/c2b0b5ygtghy.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/c2b0b5ygtghy · Generated 2026-10-18T12:22:40.508Z