# ActiveCampaign: Contact counts not loading when inserting a segment on the campaign summary page

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-07-31 23:24 UTC · Resolved: 2024-08-01 04:26 UTC · Duration: 5.0 h
- Updates: 1
- [Vendor status page: https://status.activecampaign.com/incidents/b01t9g0vrrkr](https://status.activecampaign.com/incidents/b01t9g0vrrkr)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **resolved** 2024-08-01 04:26 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/activecampaign/incidents/b01t9g0vrrkr · Markdown: https://rewindex.com/company/activecampaign/incidents/b01t9g0vrrkr.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/b01t9g0vrrkr · Generated 2026-10-18T09:42:59.988Z