# ActiveCampaign: Active Intelligence

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-30 17:48 UTC · Resolved: 2026-01-30 18:10 UTC · Duration: 21 min
- Updates: 3 · Affected components: APAC Region - Automations, Automations, Automations, EU Region - Automations
- [Vendor status page: https://stspg.io/1gsg7ngwxyb6](https://stspg.io/1gsg7ngwxyb6)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Summary

ActiveCampaign reported a major outage affecting Active Intelligence for Automations, listing Automations, APAC Region - Automations and EU Region - Automations as affected components. It started at 2026-01-30 17:48 UTC and was resolved at 2026-01-30 18:10 UTC; the computed duration was 21 min. The vendor identified the issue and implemented a fix, without stating a cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-01-30 17:48 UTC: We are investigating an issue with Active Intelligence for Automations.
- **identified** 2026-01-30 17:49 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-01-30 18:10 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-01-30 17:48 UTC: [Major incident: Active Intelligence](https://rewindex.com/change/i084e5b637b610a.md)


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Canonical: https://rewindex.com/company/activecampaign/incidents/9hkzbjqx8rkk · Markdown: https://rewindex.com/company/activecampaign/incidents/9hkzbjqx8rkk.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/9hkzbjqx8rkk · Generated 2026-10-18T09:56:29.987Z