# ActiveCampaign: Engineers are investigating an issue impacting accounts created after December 16th 2024. Plan modifications are unavailable at this time.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-03-12 02:15 UTC · Resolved: 2025-03-12 04:38 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.activecampaign.com/incidents/80ryy88zg1qm](https://status.activecampaign.com/incidents/80ryy88zg1qm)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **resolved** 2025-03-12 04:38 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/activecampaign/incidents/80ryy88zg1qm · Markdown: https://rewindex.com/company/activecampaign/incidents/80ryy88zg1qm.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/80ryy88zg1qm · Generated 2026-10-18T10:42:16.535Z