# ActiveCampaign: Engineers have identified an issue causing delays in email sending, automations and other background tasks.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-04 00:28 UTC · Resolved: 2025-09-04 01:49 UTC · Duration: 1.3 h
- Updates: 5 · Affected components: Campaigns, US Region - Campaigns, Automations, US Region - Automations
- [Vendor status page: https://stspg.io/rp2qsv35ypgl](https://stspg.io/rp2qsv35ypgl)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **investigating** 2025-09-04 00:28 UTC: We are currently investigating this issue.
- **investigating** 2025-09-04 00:35 UTC: We are continuing to investigate this issue.
- **identified** 2025-09-04 01:03 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-09-04 01:25 UTC: A fix has been implemented and we are monitoring the results
- **resolved** 2025-09-04 01:49 UTC: This incident has been resolved


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Canonical: https://rewindex.com/company/activecampaign/incidents/5vdyrmq8s0s7 · Markdown: https://rewindex.com/company/activecampaign/incidents/5vdyrmq8s0s7.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/5vdyrmq8s0s7 · Generated 2026-10-18T11:29:27.560Z