# ActiveCampaign: Engineers have identified an issue where customers attempting to log in to ActiveCampaign using SSO receive a bad gateway error.

> ActiveCampaign status incident “Engineers have identified an issue where customers attempting to log in to ActiveCampaign using SSO receive a bad gateway error.” on 2024-10-03: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/activecampaign/incidents/5fc06fggz1m5
Last updated: 2024-10-03T21:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-03 20:00 UTC · Resolved: 2024-10-03 21:48 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.activecampaign.com/incidents/5fc06fggz1m5](https://status.activecampaign.com/incidents/5fc06fggz1m5)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **resolved** 2024-10-03 21:48 UTC: Engineers restored log in issues for customers attempting to use SSO, as of 4:15pm CT. No further errors have been observed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by ActiveCampaign, started 2024-10-03 20:00 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/activecampaign/incidents/5fc06fggz1m5
- Citation: ActiveCampaign, “Engineers have identified an issue where customers attempting to log in to ActiveCampaign using SSO receive a bad gateway error.” (2024-10-03 20:00 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/incidents/5fc06fggz1m5 (CC BY 4.0).
- Markdown link: `[ActiveCampaign: Engineers have identified an issue where customers attempting to log in to ActiveCampaign using SSO receive a bad gateway error. (2024-10-03)](https://rewindex.com/company/activecampaign/incidents/5fc06fggz1m5)`


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Canonical: https://rewindex.com/company/activecampaign/incidents/5fc06fggz1m5 · Markdown: https://rewindex.com/company/activecampaign/incidents/5fc06fggz1m5.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/5fc06fggz1m5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:28:09.267Z