# ActiveCampaign: Engineers are investigating an issue that is preventing landing pages to load for pages using a custom domain.  Non custom domain pages are working as expected.

> ActiveCampaign status incident “Engineers are investigating an issue that is preventing landing pages to load for pages using a custom domain. Non custom domain pages are working as expected.” on 2025-11-20: impact none (vendor’s label), 38 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/activecampaign/incidents/58rmmhw3r1nm
Last updated: 2025-11-20T18:06:05Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-11-20 17:28 UTC · Resolved: 2025-11-20 18:06 UTC · Duration: 38 min
- Updates: 3
- [Vendor status page: https://stspg.io/m8153p9rqbjb](https://stspg.io/m8153p9rqbjb)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **investigating** 2025-11-20 17:28 UTC: We are currently investigating this issue.
- **monitoring** 2025-11-20 17:49 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-11-20 18:06 UTC: All landing pages are loading as expected.

## Cite this

Status incident (vendor impact label: none) posted by ActiveCampaign, started 2025-11-20 17:28 UTC, resolved after 38 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/activecampaign/incidents/58rmmhw3r1nm
- Citation: ActiveCampaign, “Engineers are investigating an issue that is preventing landing pages to load for pages using a custom domain.  Non custom domain pages are working as expected.” (2025-11-20 17:28 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/incidents/58rmmhw3r1nm (CC BY 4.0).
- Markdown link: `[ActiveCampaign: Engineers are investigating an issue that is preventing landing pages to load for pages using a custom domain.  Non custom domain pages are working as expected. (2025-11-20)](https://rewindex.com/company/activecampaign/incidents/58rmmhw3r1nm)`


---
Canonical: https://rewindex.com/company/activecampaign/incidents/58rmmhw3r1nm · Markdown: https://rewindex.com/company/activecampaign/incidents/58rmmhw3r1nm.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/58rmmhw3r1nm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:03:50.305Z