# ActiveCampaign: Customers are encountering errors when attempting to log in to ActiveCampaign. Engineers are investigating

> ActiveCampaign status incident “Customers are encountering errors when attempting to log in to ActiveCampaign. Engineers are investigating” on 2024-12-18: impact none (vendor’s label), 6.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/activecampaign/incidents/3v383jrdysv6
Last updated: 2024-12-18T07:08:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-12-18 01:03 UTC · Resolved: 2024-12-18 07:08 UTC · Duration: 6.1 h
- Updates: 1
- [Vendor status page: https://status.activecampaign.com/incidents/3v383jrdysv6](https://status.activecampaign.com/incidents/3v383jrdysv6)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **resolved** 2024-12-18 07:08 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by ActiveCampaign, started 2024-12-18 01:03 UTC, resolved after 6.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/activecampaign/incidents/3v383jrdysv6
- Citation: ActiveCampaign, “Customers are encountering errors when attempting to log in to ActiveCampaign. Engineers are investigating” (2024-12-18 01:03 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/incidents/3v383jrdysv6 (CC BY 4.0).
- Markdown link: `[ActiveCampaign: Customers are encountering errors when attempting to log in to ActiveCampaign. Engineers are investigating (2024-12-18)](https://rewindex.com/company/activecampaign/incidents/3v383jrdysv6)`


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Canonical: https://rewindex.com/company/activecampaign/incidents/3v383jrdysv6 · Markdown: https://rewindex.com/company/activecampaign/incidents/3v383jrdysv6.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/3v383jrdysv6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:21:08.272Z