# ActiveCampaign: New customers cannot sign up for enterprise or professional plans

> ActiveCampaign status incident “New customers cannot sign up for enterprise or professional plans” on 2024-04-29: impact minor (vendor’s label), 41 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/activecampaign/incidents/149hl5w8p0x9
Last updated: 2024-04-29T23:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-29 23:08 UTC · Resolved: 2024-04-29 23:49 UTC · Duration: 41 min
- Updates: 1
- [Vendor status page: https://status.activecampaign.com/incidents/149hl5w8p0x9](https://status.activecampaign.com/incidents/149hl5w8p0x9)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **resolved** 2024-04-29 23:49 UTC: Customers can just refresh the page and attempt again to succeed signing up.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by ActiveCampaign, started 2024-04-29 23:08 UTC, resolved after 41 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/activecampaign/incidents/149hl5w8p0x9
- Citation: ActiveCampaign, “New customers cannot sign up for enterprise or professional plans” (2024-04-29 23:08 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/incidents/149hl5w8p0x9 (CC BY 4.0).
- Markdown link: `[ActiveCampaign: New customers cannot sign up for enterprise or professional plans (2024-04-29)](https://rewindex.com/company/activecampaign/incidents/149hl5w8p0x9)`


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Canonical: https://rewindex.com/company/activecampaign/incidents/149hl5w8p0x9 · Markdown: https://rewindex.com/company/activecampaign/incidents/149hl5w8p0x9.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/149hl5w8p0x9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:17:57.058Z