# ActiveCampaign: Engineers are researching an issue that may caused some customer reports to intermittently not load.

> ActiveCampaign status incident “Engineers are researching an issue that may caused some customer reports to intermittently not load.” on 2026-08-03: impact minor (vendor’s label), 1.8 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/activecampaign/incidents/0ydvcqyy3ps9
Last updated: 2026-08-03T21:24:16Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-03 19:34 UTC · Resolved: 2026-08-03 21:24 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: Custom Reports, US Region - Custom Reports, US Region - Custom Objects, APAC Region - Custom Reports, Custom Reports, Custom Reports, EU Region - Custom Reports
- [Vendor status page: https://stspg.io/wg1p7b2jk3fm](https://stspg.io/wg1p7b2jk3fm)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Timeline of updates

- **investigating** 2026-08-03 19:34 UTC: We are currently investigating this issue.
- **investigating** 2026-08-03 19:35 UTC: We are continuing to investigate this issue.
- **investigating** 2026-08-03 19:35 UTC: We are continuing to investigate this issue.
- **resolved** 2026-08-03 21:24 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by ActiveCampaign, started 2026-08-03 19:34 UTC, resolved after 1.8 h, 4 update(s).

- Canonical URL: https://rewindex.com/company/activecampaign/incidents/0ydvcqyy3ps9
- Citation: ActiveCampaign, “Engineers are researching an issue that may caused some customer reports to intermittently not load.” (2026-08-03 19:34 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/incidents/0ydvcqyy3ps9 (CC BY 4.0).
- Markdown link: `[ActiveCampaign: Engineers are researching an issue that may caused some customer reports to intermittently not load. (2026-08-03)](https://rewindex.com/company/activecampaign/incidents/0ydvcqyy3ps9)`


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Canonical: https://rewindex.com/company/activecampaign/incidents/0ydvcqyy3ps9 · Markdown: https://rewindex.com/company/activecampaign/incidents/0ydvcqyy3ps9.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/0ydvcqyy3ps9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:00:32.108Z