# ActiveCampaign in May 2024: incidents, uptime and changes

> ActiveCampaign in May 2024: 3 incidents on its status page (2 major or critical), 99.38% free of major or critical incidents (vendor-reported). From Rewindex’s archive of ActiveCampaign’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/activecampaign/2024/05
Last updated: 2024-06-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 1
- By vendor impact label: critical 1, major 1, none 1
- Uptime (vendor-reported): 99.38% free of major/critical incidents, 99.38% free of any incident; outage time 4 h 33 min, incident time 4 h 33 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/activecampaign/2024/04.md) · Next: [June 2024](https://rewindex.com/company/activecampaign/2024/06.md) · [All months](https://rewindex.com/company/activecampaign/reports.md) · [ActiveCampaign](https://rewindex.com/company/activecampaign.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Engineers have detected an issue that is preventing users from accessing reporting.](https://rewindex.com/company/activecampaign/incidents/yb6jfyxjpnw8.md) | critical | 2024-05-22 15:09 UTC | 2024-05-22 16:06 UTC | 57 min | resolved |
| [Resellers/Agencies unable to self-signup](https://rewindex.com/company/activecampaign/incidents/89q38t70g41n.md) | major | 2024-05-15 15:38 UTC | 2024-05-15 19:14 UTC | 3.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Resellers/Agencies unable to self-signup](https://rewindex.com/company/activecampaign/incidents/89q38t70g41n.md) | major | 2024-05-15 15:38 UTC | 2024-05-15 19:14 UTC | 3.6 h | resolved |
| [Engineers have detected an issue that is preventing users from accessing reporting.](https://rewindex.com/company/activecampaign/incidents/yb6jfyxjpnw8.md) | critical | 2024-05-22 15:09 UTC | 2024-05-22 16:06 UTC | 57 min | resolved |
| [Engineers have identified an issue that may result in delays in Automations processing and campaign engagement recording of opens/clicks.](https://rewindex.com/company/activecampaign/incidents/ns0g82btd7rq.md) | none | 2024-05-27 11:45 UTC | 2024-05-27 14:34 UTC | 2.8 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Planned upgrade of the Campaign Designer](https://rewindex.com/company/activecampaign/incidents/g22yz7kk8nt3.md) | maintenance | 2024-05-02 11:00 UTC | 2024-05-02 12:20 UTC | 1.3 h | resolved |

## Cite this

ActiveCampaign posted 3 status incidents in May 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/activecampaign/2024/05
- Citation: ActiveCampaign, “ActiveCampaign in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/2024/05 (CC BY 4.0).
- Markdown link: `[ActiveCampaign: ActiveCampaign in May 2024 (2024-05-01)](https://rewindex.com/company/activecampaign/2024/05)`


---
Canonical: https://rewindex.com/company/activecampaign/2024/05 · Markdown: https://rewindex.com/company/activecampaign/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:48.431Z