# ActiveCampaign in August 2023: incidents, uptime and changes

> ActiveCampaign in August 2023: 5 incidents on its status page (1 major or critical), 99.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of ActiveCampaign’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/activecampaign/2023/08
Last updated: 2023-09-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 3, none 1
- Uptime (vendor-reported): 99.62% free of major/critical incidents, 89.37% free of any incident; outage time 2 h 49 min, incident time 3.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2023](https://rewindex.com/company/activecampaign/2023/07.md) · Next: [September 2023](https://rewindex.com/company/activecampaign/2023/09.md) · [All months](https://rewindex.com/company/activecampaign/reports.md) · [ActiveCampaign](https://rewindex.com/company/activecampaign.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Engineers detected a platform wide service disruption](https://rewindex.com/company/activecampaign/incidents/mzttj6h6mll7.md) | critical | 2023-08-24 14:18 UTC | 2023-08-24 17:07 UTC | 2.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Engineers have detected intermittent errors and performance degradation throughout the platform](https://rewindex.com/company/activecampaign/incidents/hxc4mgqhcpxp.md) | minor | 2023-08-03 17:33 UTC | 2023-08-03 18:00 UTC | 27 min | resolved |
| [Malformed tracking links on Campaign Sends via Automations](https://rewindex.com/company/activecampaign/incidents/phdkk87w7snl.md) | minor | 2023-08-21 20:40 UTC | 2023-08-21 22:48 UTC | 2.1 h | resolved |
| [Authentication keys rejected for some API calls](https://rewindex.com/company/activecampaign/incidents/5g5ysdndgbvx.md) | none | 2023-08-23 19:30 UTC | 2023-08-23 19:30 UTC | 0 min | resolved |
| [Engineers detected a platform wide service disruption](https://rewindex.com/company/activecampaign/incidents/mzttj6h6mll7.md) | critical | 2023-08-24 14:18 UTC | 2023-08-24 17:07 UTC | 2.8 h | resolved |
| [Engineers have detected an intermittent issue accessing the Campaign Email Editor.](https://rewindex.com/company/activecampaign/incidents/f0cbwtwxsrl9.md) | minor | 2023-08-25 15:30 UTC | 2023-08-28 17:10 UTC | 3 d | resolved |

## Cite this

ActiveCampaign posted 5 status incidents in August 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/activecampaign/2023/08
- Citation: ActiveCampaign, “ActiveCampaign in August 2023” (2023-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/2023/08 (CC BY 4.0).
- Markdown link: `[ActiveCampaign: ActiveCampaign in August 2023 (2023-08-01)](https://rewindex.com/company/activecampaign/2023/08)`


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Canonical: https://rewindex.com/company/activecampaign/2023/08 · Markdown: https://rewindex.com/company/activecampaign/2023/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:36:30.809Z