# ActiveCampaign in November 2021: incidents, uptime and changes

> ActiveCampaign in November 2021: 10 incidents on its status page (6 major or critical), 75.99% free of major or critical incidents (vendor-reported). From Rewindex’s archive of ActiveCampaign’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/activecampaign/2021/11
Last updated: 2021-12-01T00:00:00Z

- Incidents posted: 10 (major/critical: 6) · Maintenance: 0
- By vendor impact label: critical 1, major 5, minor 2, none 2
- Uptime (vendor-reported): 75.99% free of major/critical incidents, 75.99% free of any incident; outage time 7.2 days, incident time 7.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2021](https://rewindex.com/company/activecampaign/2021/10.md) · Next: [December 2021](https://rewindex.com/company/activecampaign/2021/12.md) · [All months](https://rewindex.com/company/activecampaign/reports.md) · [ActiveCampaign](https://rewindex.com/company/activecampaign.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Shopify Onboarding Flow Broken](https://rewindex.com/company/activecampaign/incidents/hhnrfx4b85dp.md) | critical | 2021-11-10 00:34 UTC | 2021-11-10 02:01 UTC | 1.4 h | resolved |
| [Customer Advanced Searches Failing](https://rewindex.com/company/activecampaign/incidents/syy6ww1ygzh6.md) | major | 2021-11-02 21:43 UTC | 2021-11-10 02:35 UTC | 7 d | resolved |
| [Delayed Campaign Approvals](https://rewindex.com/company/activecampaign/incidents/q8cb9c4j4wx6.md) | major | 2021-11-03 20:53 UTC | 2021-11-03 21:25 UTC | 32 min | resolved |
| [Increased number of 5xx errors in External API](https://rewindex.com/company/activecampaign/incidents/yhm93t3tzlg6.md) | major | 2021-11-04 14:13 UTC | 2021-11-10 02:35 UTC | 6 d | resolved |
| [Events unable to be tracked on the platform](https://rewindex.com/company/activecampaign/incidents/znypx9fphw2w.md) | major | 2021-11-08 14:21 UTC | 2021-11-08 15:26 UTC | 1.1 h | resolved |
| [Applications Page Redirecting to Overview Page](https://rewindex.com/company/activecampaign/incidents/g195tn5tvsd8.md) | major | 2021-11-09 23:23 UTC | 2021-11-10 00:17 UTC | 54 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Frontend Latency and Sporadic failures](https://rewindex.com/company/activecampaign/incidents/46ykjm8vqfcd.md) | none | 2021-11-01 12:30 UTC | 2021-11-01 12:30 UTC | 0 min | resolved |
| [Customer Advanced Searches Failing](https://rewindex.com/company/activecampaign/incidents/syy6ww1ygzh6.md) | major | 2021-11-02 21:43 UTC | 2021-11-10 02:35 UTC | 7 d | resolved |
| [Low levels of Latency in Queues](https://rewindex.com/company/activecampaign/incidents/xkt4q336vdwg.md) | minor | 2021-11-03 11:23 UTC | 2021-11-03 11:48 UTC | 25 min | resolved |
| [Delayed Campaign Approvals](https://rewindex.com/company/activecampaign/incidents/q8cb9c4j4wx6.md) | major | 2021-11-03 20:53 UTC | 2021-11-03 21:25 UTC | 32 min | resolved |
| [Increased number of 5xx errors in External API](https://rewindex.com/company/activecampaign/incidents/yhm93t3tzlg6.md) | major | 2021-11-04 14:13 UTC | 2021-11-10 02:35 UTC | 6 d | resolved |
| [Delays in Event Processing](https://rewindex.com/company/activecampaign/incidents/4fy1n8fq5dkw.md) | none | 2021-11-05 18:30 UTC | 2021-11-05 18:30 UTC | 0 min | resolved |
| [Events unable to be tracked on the platform](https://rewindex.com/company/activecampaign/incidents/znypx9fphw2w.md) | major | 2021-11-08 14:21 UTC | 2021-11-08 15:26 UTC | 1.1 h | resolved |
| [Delays in Event Processing](https://rewindex.com/company/activecampaign/incidents/j5mm2pw2m4dr.md) | minor | 2021-11-08 16:02 UTC | 2021-11-09 12:20 UTC | 20 h | resolved |
| [Applications Page Redirecting to Overview Page](https://rewindex.com/company/activecampaign/incidents/g195tn5tvsd8.md) | major | 2021-11-09 23:23 UTC | 2021-11-10 00:17 UTC | 54 min | resolved |
| [Shopify Onboarding Flow Broken](https://rewindex.com/company/activecampaign/incidents/hhnrfx4b85dp.md) | critical | 2021-11-10 00:34 UTC | 2021-11-10 02:01 UTC | 1.4 h | resolved |

## Cite this

ActiveCampaign posted 10 status incidents in November 2021 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/activecampaign/2021/11
- Citation: ActiveCampaign, “ActiveCampaign in November 2021” (2021-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/activecampaign/2021/11 (CC BY 4.0).
- Markdown link: `[ActiveCampaign: ActiveCampaign in November 2021 (2021-11-01)](https://rewindex.com/company/activecampaign/2021/11)`


---
Canonical: https://rewindex.com/company/activecampaign/2021/11 · Markdown: https://rewindex.com/company/activecampaign/2021/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:02:03.467Z