# ActiveCampaign

- Domain: activecampaign.com · Category: martech
- Status page: https://status.activecampaign.com (polled every 10 minutes; now operational)
- Incidents archived: 358 (112 major/critical, 48 maintenances), history since 2014-11-22
- Last 90 days: 9 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2014 | 1 | 0 | 0 | 3.0 h |
| 2015 | 9 | 0 | 0 | 6.2 h |
| 2016 | 10 | 0 | 0 | 1.9 h |
| 2017 | 38 | 0 | 1 | 3.2 h |
| 2018 | 17 | 3 | 2 | 2.1 h |
| 2019 | 45 | 13 | 2 | 2.6 h |
| 2020 | 23 | 5 | 4 | 2.9 h |
| 2021 | 40 | 14 | 6 | 1.7 h |
| 2022 | 30 | 11 | 6 | 1.8 h |
| 2023 | 43 | 19 | 4 | 1.5 h |
| 2024 | 41 | 20 | 7 | 1.6 h |
| 2025 | 35 | 16 | 8 | 1.6 h |
| 2026 | 26 | 11 | 8 | 2.6 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-10-08 14:03 UTC | [Major incident: Whatsapp message responses delayed](https://rewindex.com/change/i84d7b8f1285b51.md) | ActiveCampaign reported a major WhatsApp degradation starting 2026-10-08 14:03 UTC: incoming responses were delayed, while message sending was unaffected. The vendor reported the issue resolved and responses catching up at 14:29 UTC; all delayed messages had caught up by 2026-10-08 17:26 UTC, ending the incident after 3 h 22 min. |
| 2026-09-28 15:05 UTC | [Critical incident: Transactional Email Failures](https://rewindex.com/change/iddf557e8612c5d.md) | ActiveCampaign reported a critical outage preventing transactional emails from sending, starting at 2026-09-28 15:05 UTC and resolved at 2026-09-28 18:55 UTC, lasting 3 h 50 min. Backlogged messages began sending at 15:16 UTC, and a fix was implemented at 15:22 UTC. |
| 2026-09-14 21:29 UTC | [Major incident: Bulk Edit of contacts is not applying filters.](https://rewindex.com/change/i98d2fa91913261.md) | ActiveCampaign reported a major incident affecting contact Bulk Edit filters in APAC Region - CRM, EU Region - CRM, US Region - CRM, and CRM. Customers were advised not to use Bulk Edit until a fix was deployed. The incident started at 2026-09-14 21:29 UTC and was resolved at 2026-09-14 21:55 UTC, lasting 26 min. |
| 2026-08-28 18:48 UTC | [Major incident: Issues Accessing Accounts](https://rewindex.com/change/i35c74664f6a9ba.md) | ActiveCampaign reported a major incident affecting access to some accounts, listing Platform Availability and US Region - Platform Availability. It started at 2026-08-28 18:48 UTC and was resolved at 2026-08-28 19:16 UTC; the reported duration was 27 min. A fix was implemented at 19:03 UTC; no cause was stated. |
| 2026-08-10 14:14 UTC | [Major incident: Issue impacting customer logins for a portion of users](https://rewindex.com/change/ibf4d4a36ac6b5d.md) | ActiveCampaign reported a major login outage affecting a portion of users, with errors or inability to access accounts; listed components included APAC, EU and US platform availability. It started at 2026-08-10 14:14 UTC and resolved at 2026-08-10 16:59 UTC, lasting 2 h 44 min. A fix was implemented at 14:53 UTC; no cause was stated. |
| 2026-08-05 10:59 UTC | [Critical incident: Issue Affecting Segmented Campaigns in the EU Region](https://rewindex.com/change/id3aa4cebf1909a.md) | ActiveCampaign reported a critical outage affecting segmented campaign sending in the EU Data Center, starting 2026-08-05 10:59 UTC and resolved 2026-08-06 11:40 UTC, lasting 24 h 41 min. A fix was implemented at 08-05 13:12 UTC; no cause was stated. |
| 2026-07-27 19:53 UTC | [Critical incident: ActiveCampaign Platform Instability](https://rewindex.com/change/idce19230b4d497.md) | ActiveCampaign reported critical platform instability affecting API Availability in APAC, EU and US regions, plus Site - Tracking and Tracking. The incident started at 2026-07-27 19:53 UTC and was resolved at 2026-07-27 21:15 UTC, lasting 1 h 22 min. The vendor identified the issue but did not specify a cause or fix. |
| 2026-07-10 00:49 UTC | [Critical incident: Customer accounts hosted in APAC region are unavailable.](https://rewindex.com/change/ieb8b22296e389d.md) | ActiveCampaign reported a critical outage making customer accounts hosted in the APAC region unavailable from 2026-07-10 00:49 UTC to 2026-07-10 02:01 UTC, lasting 1 h 12 min. A fix was implemented by 07-10 01:45 UTC, and the incident was subsequently resolved. |
| 2026-02-18 21:00 UTC | [Major incident: Service Interruption: Account Access Issues (APAC & EU)](https://rewindex.com/change/i1f55e6d9565357.md) | ActiveCampaign reported a major account-access outage affecting some customers on Multi-Region Data Center (MRDC) infrastructure in APAC and EU, causing login errors or timeouts. It started at 2026-02-18 21:00 UTC and was resolved at 2026-02-18 21:55 UTC, lasting 55 min; no cause or fix was stated. |
| 2026-02-10 16:40 UTC | [Major incident: ActiveCampaign Reports Issue](https://rewindex.com/change/ifcb4b0bea57deb.md) | ActiveCampaign reported a major reporting analytics issue affecting some users of Custom Reports, including US Region - Custom Reports, starting 2026-02-10 16:40 UTC. Engineers reported the issue fixed on 02-12 16:28 UTC and began monitoring; the incident closed at 2026-02-17 10:47 UTC, with a recorded duration of 6 days 18 h. |

Full timeline: [ActiveCampaign changes](https://rewindex.com/company/activecampaign/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Subprocessors | [https://activecampaign.com/legal/subprocessors](https://activecampaign.com/legal/subprocessors) | 1 | 2026-10-17 |  |
| Pricing | [https://activecampaign.com/pricing](https://activecampaign.com/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://trust.activecampaign.com](https://trust.activecampaign.com) | 2 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 100 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-08 14:03 UTC | [Whatsapp message responses delayed](https://stspg.io/3j43mqbqt0x0) | major | 3.4 h |  |
| 2026-09-28 15:05 UTC | [Transactional Email Failures](https://stspg.io/585zf902skjb) | critical | 3.8 h |  |
| 2026-09-14 21:29 UTC | [Bulk Edit of contacts is not applying filters.](https://stspg.io/gy6t6y3f8s1x) | major | 26 min |  |
| 2026-08-28 18:48 UTC | [Issues Accessing Accounts](https://stspg.io/v3swfs4bt9q7) | major | 28 min |  |
| 2026-08-10 14:14 UTC | [Issue impacting customer logins for a portion of users](https://stspg.io/1q4ptzmnjcdv) | major | 2.8 h |  |
| 2026-08-05 10:59 UTC | [Issue Affecting Segmented Campaigns in the EU Region](https://stspg.io/2m0fn13h2fl8) | critical | 25 h |  |
| 2026-08-03 19:34 UTC | [Engineers are researching an issue that may caused some customer reports to intermittently not load.](https://stspg.io/wg1p7b2jk3fm) | minor | 1.8 h |  |
| 2026-07-30 22:23 UTC | [Intermittent Page Access Issues](https://stspg.io/brk33b3z6n1c) | minor | 53 min |  |
| 2026-07-27 19:53 UTC | [ActiveCampaign Platform Instability](https://stspg.io/nm9ztt09qml8) | critical | 1.4 h |  |
| 2026-07-10 06:57 UTC | [Custom Objects for APAC customers.](https://stspg.io/rhqbqmgv3g92) | minor | 5 d |  |
| 2026-07-10 00:49 UTC | [Customer accounts hosted in APAC region are unavailable.](https://stspg.io/b32ytks76h6r) | critical | 1.2 h |  |
| 2026-06-26 22:38 UTC | [Issue with Campaign Editor](https://stspg.io/ftk1gg7z8986) | minor | 31 min |  |
| 2026-06-18 23:19 UTC | [Issues loading the Contacts and Deals main pages](https://stspg.io/2v4c8zds241v) | minor | 5 d |  |
| 2026-06-01 14:07 UTC | [High error rate on US region](https://stspg.io/x1y2ntbgxc0f) | none | 7.4 h |  |
| 2026-05-19 09:15 UTC | [Disruption to Advanced Search Editing on the Contacts page](https://stspg.io/wfbw0pzj44tf) | minor | 2.5 h |  |
| 2026-04-28 11:04 UTC | [Trial Accounts cannot launch Landing Pages](https://stspg.io/klwwcphnz2f7) | minor | 5.3 h |  |
| 2026-04-13 20:07 UTC | [Automations Builder Loading Issue](https://stspg.io/2695p85x8r0m) | none | 1.1 h |  |
| 2026-03-26 17:57 UTC | [Campaign Sending Delay in EU region](https://stspg.io/03gtr4c8j13w) | minor | 7.0 h |  |
| 2026-03-26 11:56 UTC | [Title: Mobile App (iOS) App Heavily Degraded Performance](https://stspg.io/l69gzcm9qz2b) | none | 3.6 h |  |
| 2026-03-05 22:43 UTC | [Service outage affecting subset of our customers](https://stspg.io/n6rwbb0k6m2h) | minor | 44 min |  |
| 2026-02-18 21:00 UTC | [Service Interruption: Account Access Issues (APAC & EU)](https://stspg.io/r9095dw9vkbl) | major | 55 min |  |
| 2026-02-13 19:02 UTC | [Hilos.io Platform Unavailable](https://stspg.io/21npz97637r2) | none | 3 d |  |
| 2026-02-10 16:40 UTC | [ActiveCampaign Reports Issue](https://stspg.io/307lx65g2blh) | major | 7 d |  |
| 2026-01-30 17:48 UTC | [Active Intelligence](https://stspg.io/1gsg7ngwxyb6) | major | 21 min |  |
| 2026-01-09 15:59 UTC | [Contact Bulk Edits](https://stspg.io/nxm984rwp9np) | minor | 9.0 h |  |
| 2026-01-05 00:19 UTC | [SEV3 - \[APAC\] Delays in campaign sending due to an elevated queue](https://stspg.io/pdck73p8qjyl) | minor | 32 min |  |
| 2025-12-27 17:00 UTC | [Increase in Failures Using the API](https://stspg.io/d5h09prm1b04) | major | 28 min |  |
| 2025-12-13 15:42 UTC | [Degraded SMS Delivery Rates](https://stspg.io/mg0fv3k1th34) | minor | 33 h |  |
| 2025-12-11 18:59 UTC | [Partner Portal, ActiveCampaign.com degraded Performance](https://stspg.io/mytlt0tb36pj) | minor | 45 h |  |
| 2025-11-20 17:28 UTC | [Engineers are investigating an issue that is preventing landing pages to load for pages using a custom domain.  Non custom domain pages are working as expected.](https://stspg.io/m8153p9rqbjb) | none | 38 min |  |
| 2025-11-17 19:54 UTC | [Elevated API Errors](https://stspg.io/rtxrzs3vl775) | minor | 29 min |  |
| 2025-11-06 20:47 UTC | [Issues with Automations and Campaign Link Tracking](https://stspg.io/g8xwx90y2v0q) | major | 3.0 h |  |
| 2025-11-05 10:59 UTC | [Engineers are actively investigating reports of partners being unable to login to their partner portal](https://stspg.io/dblcw1zw7zzp) | major | 2.4 h |  |
| 2025-11-04 16:41 UTC | [Intermittent degraded performance](https://stspg.io/5jk3d0kywc17) | minor | 1.4 h |  |
| 2025-10-28 02:56 UTC | [Engineers have identified an issue with login verification emails](https://stspg.io/sz1vh81d0wdh) | major | 43 min |  |
| 2025-10-21 00:02 UTC | [Multiple Services on the ActiveCampaign platform are affected by an upstream provider outage.](https://stspg.io/fvkcgybsdpcd) | minor | 12 h |  |
| 2025-09-12 18:09 UTC | [Content Editor Experiencing Image Management Issues](https://stspg.io/s5yv1sks0mx3) | minor | 1.6 h |  |
| 2025-09-09 22:15 UTC | [Delays in automations processing and email campaign sending](https://stspg.io/dklb8x73jt3d) | minor | 43 min |  |
| 2025-09-05 16:21 UTC | [ActiveCampaign platform unavailable for some US Accounts](https://stspg.io/gwjx36l1lh47) | major | 1.6 h |  |
| 2025-09-04 00:28 UTC | [Engineers have identified an issue causing delays in email sending, automations and other background tasks.](https://stspg.io/rp2qsv35ypgl) | minor | 1.3 h |  |
| 2025-08-12 09:29 UTC | [Engineers have identified an issue affecting syncing connected emails.](https://stspg.io/wkphyck4sk09) | major | 16 min |  |
| 2025-08-04 20:30 UTC | [WhatsApp Delivery Delay](https://stspg.io/zmwz6hb6mty5) | minor | 2.3 h |  |
| 2025-07-23 17:55 UTC | [Unable to Login with MFA](https://stspg.io/8q567my4th69) | none | 55 min |  |
| 2025-07-17 18:28 UTC | [ActiveCampaign platform unavailable for Accounts](https://stspg.io/01rd58k2ftnm) | critical | 1.5 h |  |
| 2025-07-16 18:09 UTC | [Several Features Degraded](https://stspg.io/k5tcw6vr6bsz) | major | 24 min |  |
| 2025-07-09 17:23 UTC | [Delays in Campaign Sending, imports, exports, bulk edits](https://stspg.io/7wtb8qpyj70k) | none | 1.6 h |  |
| 2025-06-19 10:01 UTC | [ActiveCampaign platform unavailable for some Accounts](https://stspg.io/w303lhrckrlq) | major | 2.0 h |  |
| 2025-05-22 00:35 UTC | [Campaign Sending Issues](https://stspg.io/ls67yxtvwdld) | major | 4.8 h |  |
| 2025-05-06 21:31 UTC | [ActiveCampaign platform unavailable for some Accounts](https://stspg.io/2r3kvnhc0gmm) | major | 2.6 h |  |
| 2025-04-23 14:07 UTC | [Delays to Link Tracking, Automations and Integrations](https://stspg.io/ggwnmg9j6xbf) | minor | 4.3 h |  |
| 2025-04-01 10:02 UTC | [Intermittent 503 error codes](https://status.activecampaign.com/incidents/rs1643nc6nd8) | minor | 30 min |  |
| 2025-03-25 15:34 UTC | [EUDC Accounts experiencing network issues on login](https://status.activecampaign.com/incidents/3jb66v4kvhjl) | minor | 1.3 h |  |
| 2025-03-20 14:08 UTC | [EU/APAC Region Contact Import Issue](https://status.activecampaign.com/incidents/6lkh2cw862gw) | minor | 6.4 h |  |
| 2025-03-17 19:03 UTC | [API calls to api-us1.com domain are returning intermittent 503 error codes](https://status.activecampaign.com/incidents/zxbmmpxk10kv) | major | 1.5 h |  |
| 2025-03-12 02:15 UTC | [Engineers are investigating an issue impacting accounts created after December 16th 2024. Plan modifications are unavailable at this time.](https://status.activecampaign.com/incidents/80ryy88zg1qm) | major | 2.4 h |  |
| 2025-03-07 01:25 UTC | [Engineers have identified an issue that caused errors on some tracked links and automation delays of up to 2 hours starting at 4.25pm CST](https://status.activecampaign.com/incidents/33ys28fq52gz) | none | 3.3 h |  |
| 2025-02-11 16:04 UTC | [Automation triggers not loading as expected](https://status.activecampaign.com/incidents/xtv7gct769r5) | major | 23 min |  |
| 2025-01-26 17:11 UTC | [Customers are encountering errors when attempting to log in to ActiveCampaign. Engineers are investigating.](https://status.activecampaign.com/incidents/w6dqrsfwxkrr) | none | 1.8 h |  |
| 2025-01-15 14:15 UTC | [Engineers are investigating reports that tracked links are being incorrectly flagged as malicious by Office 365 Defender.](https://status.activecampaign.com/incidents/rchp9krm9dm5) | minor | 28 h |  |
| 2025-01-14 21:29 UTC | [Intermittent Issues accessing accounts](https://status.activecampaign.com/incidents/6yyh3w5mn6j8) | major | 9 min |  |
| 2025-01-14 19:55 UTC | [Issues accessing accounts](https://status.activecampaign.com/incidents/7y14tlmbpdt7) | major | 13 min |  |
| 2024-12-18 14:07 UTC | [Platform engineers have identified a delay in Automations processing of up to 90 minutes. Engineers are investigating](https://status.activecampaign.com/incidents/n8t4cvqz43kw) | none | 4.3 h |  |
| 2024-12-18 01:03 UTC | [Customers are encountering errors when attempting to log in to ActiveCampaign. Engineers are investigating](https://status.activecampaign.com/incidents/3v383jrdysv6) | none | 6.1 h |  |
| 2024-12-05 12:23 UTC | [Delayed Campaigns Sent via Automations](https://status.activecampaign.com/incidents/strgpg6l8km6) | major | 27 h |  |
| 2024-11-30 15:29 UTC | [Platform engineers have identified a delay in Automations processing of up to 90 minutes. Engineers are investigating.](https://status.activecampaign.com/incidents/ww7f0d7byd8f) | minor | 1.6 h |  |
| 2024-11-29 15:21 UTC | [Slow Page Loading Accessing ActiveCampaign](https://status.activecampaign.com/incidents/h2kgnp7s28tk) | none | 1.4 h |  |
| 2024-11-14 23:57 UTC | [Issue with logins via custom domains](https://status.activecampaign.com/incidents/0rclgx5lhwyx) | minor | 1.6 h |  |
| 2024-11-08 15:19 UTC | [Automations and campaign sending delays](https://status.activecampaign.com/incidents/lmlhh3f1b5g9) | major | 1.1 h |  |
| 2024-11-07 02:03 UTC | [Zapier integration is experiencing connection errors](https://status.activecampaign.com/incidents/27rw3mz4yws7) | major | 1.5 h |  |
| 2024-11-02 08:51 UTC | ["Customers attempting to login to ActiveCampaign are currently seeing 503 errors. Engineers are investigating"](https://status.activecampaign.com/incidents/44540m4xlr2n) | critical | 1.0 h |  |
| 2024-10-03 20:00 UTC | [Engineers have identified an issue where customers attempting to log in to ActiveCampaign using SSO receive a bad gateway error.](https://status.activecampaign.com/incidents/5fc06fggz1m5) | minor | 1.8 h |  |
| 2024-09-16 06:36 UTC | [Engineers have identified a problem with partner login verification email delivery and are working to address the issue](https://status.activecampaign.com/incidents/vqhn7gfzgdws) | minor | 2.7 h |  |
| 2024-09-11 21:19 UTC | [A Subset of ActiveCampaign accounts experiencing issues](https://status.activecampaign.com/incidents/ghzc72lbnb1m) | major | 5.8 h |  |
| 2024-08-21 15:42 UTC | [ActiveCampaigns accounts being logged out.](https://status.activecampaign.com/incidents/8mzj5c8ccmfy) | minor | 4 d |  |
| 2024-08-14 20:03 UTC | [ActiveCampaign Errors](https://status.activecampaign.com/incidents/tnnchxmqrmqq) | major | 2.0 h |  |
| 2024-08-07 08:05 UTC | [Activecampaign.com is experiencing issues](https://status.activecampaign.com/incidents/m92c9d4mk5wk) | minor | 1.1 h |  |
| 2024-08-01 02:05 UTC | [Customers attempting to log in using MFA see an error page with HTTP Code 500](https://status.activecampaign.com/incidents/0bp74fdqt7hn) | major | 4.9 h |  |
| 2024-07-31 23:24 UTC | [Contact counts not loading when inserting a segment on the campaign summary page](https://status.activecampaign.com/incidents/b01t9g0vrrkr) | major | 5.0 h |  |
| 2024-07-23 16:02 UTC | [Landing pages builder application cannot be loaded](https://status.activecampaign.com/incidents/gwv3nj0tmk1p) | minor | 0 min |  |
| 2024-07-05 17:47 UTC | [Tracked links may redirect to a "Site can't be reached" status](https://status.activecampaign.com/incidents/bq5tb4m6wzz5) | major | 1.2 h |  |
| 2024-06-28 15:47 UTC | [Landing Page Editor](https://status.activecampaign.com/incidents/cfrcg1j7cjhz) | major | 8.7 h |  |
| 2024-05-27 11:45 UTC | [Engineers have identified an issue that may result in delays in Automations processing and campaign engagement recording of opens/clicks.](https://status.activecampaign.com/incidents/ns0g82btd7rq) | none | 2.8 h |  |
| 2024-05-22 15:09 UTC | [Engineers have detected an issue that is preventing users from accessing reporting.](https://status.activecampaign.com/incidents/yb6jfyxjpnw8) | critical | 57 min |  |
| 2024-05-15 15:38 UTC | [Resellers/Agencies unable to self-signup](https://status.activecampaign.com/incidents/89q38t70g41n) | major | 3.6 h |  |
| 2024-04-29 23:08 UTC | [New customers cannot sign up for enterprise or professional plans](https://status.activecampaign.com/incidents/149hl5w8p0x9) | minor | 41 min |  |
| 2024-04-19 19:30 UTC | [Customer may be unable to load the email editor](https://status.activecampaign.com/incidents/brm9jcjyhkn2) | minor | 52 min |  |
| 2024-04-19 16:37 UTC | [Engineers have identified an issue with apparent changes to gmail spam filtering. Some emails are being delivered into spam folders with a warning message. Engineers are actively investigating the matter to resolve it promptly.](https://status.activecampaign.com/incidents/lzp0pk19mbsx) | none | 3.4 h |  |
| 2024-04-16 02:30 UTC | [The ActiveCampaign API is degraded. Customer API calls and integrations will see increased 503 responses. Engineers are investigating.](https://status.activecampaign.com/incidents/ff3sqp85djhc) | major | 30 min |  |
| 2024-04-15 02:00 UTC | [The Active Campaign Australian data center is currently experiencing an outage. Engineers are working to resolve this issue](https://status.activecampaign.com/incidents/779z4tybrhgh) | critical | 1.4 h |  |
| 2024-04-12 00:20 UTC | [Users in APAC and EU data centers are currently unable to perform batch operations like import/export, bulk edit, tag deletion. Engineers are working to restore this functionality.](https://status.activecampaign.com/incidents/h644q69jw5yc) | major | 1.2 h |  |
| 2024-04-11 15:18 UTC | [Engineers have identified an issue where users are unable to create new trials or make changes to their account’s package (upgrades, downgrades). Engineers are working to restore this functionality.](https://status.activecampaign.com/incidents/vsvh295w0nsx) | critical | 10 min |  |
| 2024-04-09 17:30 UTC | [Customers unable to access the campaigns and forms index pages](https://status.activecampaign.com/incidents/klnsm7nkjwrt) | none | 0 min |  |
| 2024-04-08 12:53 UTC | [EU data center new account creation failures](https://status.activecampaign.com/incidents/y6k8sr4x6mr0) | none | 0 min |  |
| 2024-04-05 18:30 UTC | [Automation start triggers cannot be added in the automation canvas](https://status.activecampaign.com/incidents/mn61cnp0665h) | minor | 0 min |  |
| 2024-03-28 16:55 UTC | [Engineers have identified an issue where new and existing affiliates are unable to log in to the ActiveCampaign Affiliate Dashboard. New Affiliate account creation is also affected. The issue is under investigation.](https://status.activecampaign.com/incidents/8kww1p3nfpgz) | major | 2.5 h |  |
| 2024-03-21 14:10 UTC | [Automation "If" blocks are degraded in EU based accounts](https://status.activecampaign.com/incidents/jblfgffb2x12) | minor | 9 min |  |
| 2024-03-20 23:36 UTC | [Engineers are investigating an issue with the ActiveCampaign Zapier integration](https://status.activecampaign.com/incidents/bh9wcd06cn5f) | critical | 2.3 h |  |
| 2024-03-05 15:59 UTC | [Engineers have detected an issue causing pages within the application to intermittently load slowly or return a 503 error status.  Engineers are actively investigating and working to restore services.](https://status.activecampaign.com/incidents/qrb5frmgn636) | critical | 55 min |  |
| 2024-02-09 17:50 UTC | [Engineers have identified an issue that may result in a delay in Automations Processing](https://status.activecampaign.com/incidents/qhqgmztjdznl) | none | 41 min |  |
| 2024-02-07 20:00 UTC | [Engineers are investigating an issue that is causing images to not be displayed in content manager and campaigns.](https://status.activecampaign.com/incidents/m7hktfs7hv6r) | none | 1.0 h |  |


## Charts

### Chart data: ActiveCampaign status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2014 | 1 | 0 |
| 2015 | 9 | 0 |
| 2016 | 10 | 0 |
| 2017 | 38 | 0 |
| 2018 | 17 | 3 |
| 2019 | 45 | 13 |
| 2020 | 23 | 5 |
| 2021 | 40 | 14 |
| 2022 | 30 | 11 |
| 2023 | 43 | 19 |
| 2024 | 41 | 20 |
| 2025 | 35 | 16 |
| 2026 | 26 | 11 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-10 | critical | 2 |
| 2023-10 | major | 6 |
| 2023-10 | minor | 4 |
| 2023-11 | minor | 1 |
| 2023-11 | none | 2 |
| 2023-12 | minor | 1 |
| 2023-12 | none | 1 |
| 2024-01 | major | 1 |
| 2024-01 | none | 1 |
| 2024-02 | none | 2 |
| 2024-03 | critical | 2 |
| 2024-03 | major | 1 |
| 2024-03 | minor | 1 |
| 2024-04 | critical | 2 |
| 2024-04 | major | 2 |
| 2024-04 | minor | 3 |
| 2024-04 | none | 3 |
| 2024-05 | critical | 1 |
| 2024-05 | major | 1 |
| 2024-05 | none | 1 |
| 2024-06 | major | 1 |
| 2024-07 | major | 2 |
| 2024-07 | minor | 1 |
| 2024-08 | major | 2 |
| 2024-08 | minor | 2 |
| 2024-09 | major | 1 |
| 2024-09 | minor | 1 |
| 2024-10 | minor | 1 |
| 2024-11 | critical | 1 |
| 2024-11 | major | 2 |
| 2024-11 | minor | 2 |
| 2024-11 | none | 1 |
| 2024-12 | major | 1 |
| 2024-12 | none | 2 |
| 2025-01 | major | 2 |
| 2025-01 | minor | 1 |
| 2025-01 | none | 1 |
| 2025-02 | major | 1 |
| 2025-03 | major | 2 |
| 2025-03 | minor | 2 |
| 2025-03 | none | 1 |
| 2025-04 | minor | 2 |
| 2025-05 | major | 2 |
| 2025-06 | major | 1 |
| 2025-07 | critical | 1 |
| 2025-07 | major | 1 |
| 2025-07 | none | 2 |
| 2025-08 | major | 1 |
| 2025-08 | minor | 1 |
| 2025-09 | major | 1 |
| 2025-09 | minor | 3 |
| 2025-10 | major | 1 |
| 2025-10 | minor | 1 |
| 2025-11 | major | 2 |
| 2025-11 | minor | 2 |
| 2025-11 | none | 1 |
| 2025-12 | major | 1 |
| 2025-12 | minor | 2 |
| 2026-01 | major | 1 |
| 2026-01 | minor | 2 |
| 2026-02 | major | 2 |
| 2026-02 | none | 1 |
| 2026-03 | minor | 2 |
| 2026-03 | none | 1 |
| 2026-04 | minor | 1 |
| 2026-04 | none | 1 |
| 2026-05 | minor | 1 |
| 2026-06 | minor | 2 |
| 2026-06 | none | 1 |
| 2026-07 | critical | 2 |
| 2026-07 | minor | 2 |
| 2026-08 | critical | 1 |
| 2026-08 | major | 2 |
| 2026-08 | minor | 1 |
| 2026-09 | critical | 1 |
| 2026-09 | major | 1 |
| 2026-10 | major | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Subprocessors | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |

---
Canonical: https://rewindex.com/company/activecampaign · Markdown: https://rewindex.com/company/activecampaign.md · JSON: https://rewindex.com/api/v1/companies/activecampaign · Generated 2026-10-18T00:37:02.751Z