# Ably: Elevated Attach Error Rate in eu-west-1

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-02-14 05:57 UTC · Resolved: 2026-02-14 06:05 UTC · Duration: 8 min
- Updates: 4 · Affected components: Ably Pub/Sub - Europe (Ireland), Europe (Ireland)
- [Vendor status page: https://stspg.io/dnt6hh9lqnkt](https://stspg.io/dnt6hh9lqnkt)
- [Company: Ably](https://rewindex.com/company/ably.md)

## Summary

Ably reported a major incident involving elevated attachment errors in eu-west-1, affecting Ably Pub/Sub - Europe (Ireland) and Europe (Ireland). It started at 2026-02-14 05:57 UTC and lasted 8 min, resolving at 2026-02-14 06:05 UTC; Ably implemented a fix but did not state a cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-02-14 05:57 UTC: We're experiencing an elevated level of attachment errors in eu-west-1 and are currently looking into the issue.
- **identified** 2026-02-14 06:00 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-02-14 06:01 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-02-14 06:05 UTC: This incident has now been resolved.

## Rewindex changes for this incident

- 2026-02-14 05:57 UTC: [Major incident: Elevated Attach Error Rate in eu-west-1](https://rewindex.com/change/i3e66dbf947e231.md)


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Canonical: https://rewindex.com/company/ably/incidents/x52r19qhlgzh · Markdown: https://rewindex.com/company/ably/incidents/x52r19qhlgzh.md · JSON: https://rewindex.com/api/v1/companies/ably/incidents/x52r19qhlgzh · Generated 2026-10-18T09:52:54.507Z