# Ably: Elevated errors across multiple regions

> Ably status incident “Elevated errors across multiple regions” on 2022-10-20: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/ably/incidents/x0g9kbnjbnbp
Last updated: 2022-10-20T10:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-10-20 10:36 UTC · Resolved: 2022-10-20 10:36 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/jpvsq55px4mx](https://stspg.io/jpvsq55px4mx)
- [Company: Ably](https://rewindex.com/company/ably.md)

## Timeline of updates

- **resolved** 2022-10-20 10:36 UTC: We are investigating elevated error rates across multiple regions for a period of 8 minutes (10:36 - 10:44 UTC). Service appears to be operating normally now. 20th Oct 11:20 AM Investigations show there was a transient netsplit between us-west-1 and other regions, leading to increased error rates and high latencies for the duration of the netsplit for customers in the us-west-1 area. Customers may have been routed to other regions.

## Cite this

Status incident (vendor impact label: minor) posted by Ably, started 2022-10-20 10:36 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/ably/incidents/x0g9kbnjbnbp
- Citation: Ably, “Elevated errors across multiple regions” (2022-10-20 10:36 UTC). Archived by Rewindex: https://rewindex.com/company/ably/incidents/x0g9kbnjbnbp (CC BY 4.0).
- Markdown link: `[Ably: Elevated errors across multiple regions (2022-10-20)](https://rewindex.com/company/ably/incidents/x0g9kbnjbnbp)`


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Canonical: https://rewindex.com/company/ably/incidents/x0g9kbnjbnbp · Markdown: https://rewindex.com/company/ably/incidents/x0g9kbnjbnbp.md · JSON: https://rewindex.com/api/v1/companies/ably/incidents/x0g9kbnjbnbp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:57:36.571Z