# Ably: Elevated Error Rate in ap-southeast-1

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-20 19:07 UTC · Resolved: 2026-08-20 19:10 UTC · Duration: 3 min
- Updates: 2 · Affected components: Ably Pub/Sub - Asia-Pacific (Singapore), Asia-Pacific (Singapore)
- [Vendor status page: https://stspg.io/2n6lxzklnxnr](https://stspg.io/2n6lxzklnxnr)
- [Company: Ably](https://rewindex.com/company/ably.md)

## Summary

Ably reported a major incident with elevated errors in ap-southeast-1, affecting Ably Pub/Sub - Asia-Pacific (Singapore) and Asia-Pacific (Singapore). It started at 2026-08-20 19:07 UTC and was resolved at 2026-08-20 19:10 UTC; the computed duration was 2 min. No cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-20 19:07 UTC: We're experiencing an elevated level of errors in the ap-southeast-1 region and are currently looking into the issue.
- **resolved** 2026-08-20 19:10 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-08-20 19:07 UTC: [Major incident: Elevated Error Rate in ap-southeast-1](https://rewindex.com/change/i9f47ba8d583e4c.md)


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Canonical: https://rewindex.com/company/ably/incidents/vxhgyq0fjhvt · Markdown: https://rewindex.com/company/ably/incidents/vxhgyq0fjhvt.md · JSON: https://rewindex.com/api/v1/companies/ably/incidents/vxhgyq0fjhvt · Generated 2026-10-18T12:32:47.101Z