# Ably: Some SSE connections disconnected and reconnected every 30s

> Ably status incident “Some SSE connections disconnected and reconnected every 30s” on 2024-10-01: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/ably/incidents/t84szl0vhz3r
Last updated: 2024-10-01T13:05:27Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-10-01 13:05 UTC · Resolved: 2024-10-01 13:05 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/g1ym0y8p9nwp](https://stspg.io/g1ym0y8p9nwp)
- [Company: Ably](https://rewindex.com/company/ably.md)

## Timeline of updates

- **resolved** 2024-10-01 13:05 UTC: For most of the production cluster, between 13:05 and 14:02 UTC on 2024-10-01, a small proportion of SSE connections were disconnected 30 seconds after establishing a connection. For the duration of that 30s they still worked fine, and connection resumption was working correctly, so this should not have caused any missed messages. The net effect would have been a small increase in subscribe latency about once every 30s. Only the SSE endpoint was affected; websocket traffic (including anyone using an Ably SDK) was not. For customers connected to ap-southeast-2 (Sydney), the duration of the effect was much longer, between 10:06 on 2024-09-30 to 14:02 on 2024-10-01.

## Cite this

Status incident (vendor impact label: none) posted by Ably, started 2024-10-01 13:05 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/ably/incidents/t84szl0vhz3r
- Citation: Ably, “Some SSE connections disconnected and reconnected every 30s” (2024-10-01 13:05 UTC). Archived by Rewindex: https://rewindex.com/company/ably/incidents/t84szl0vhz3r (CC BY 4.0).
- Markdown link: `[Ably: Some SSE connections disconnected and reconnected every 30s (2024-10-01)](https://rewindex.com/company/ably/incidents/t84szl0vhz3r)`


---
Canonical: https://rewindex.com/company/ably/incidents/t84szl0vhz3r · Markdown: https://rewindex.com/company/ably/incidents/t84szl0vhz3r.md · JSON: https://rewindex.com/api/v1/companies/ably/incidents/t84szl0vhz3r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:58:36.456Z