# Ably: Elevated channel attach failure rates in ap-southeast-2

> Ably status incident “Elevated channel attach failure rates in ap-southeast-2” on 2024-10-21: impact minor (vendor’s label), 20 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/ably/incidents/my9w13rdy8l5
Last updated: 2024-10-21T14:08:08Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-21 13:47 UTC · Resolved: 2024-10-21 14:08 UTC · Duration: 20 min
- Updates: 2 · Affected components: Ably Pub/Sub Channels - Asia Pacific (Sydney), Asia Pacific (Sydney)
- [Vendor status page: https://stspg.io/41bmz9qn2vxq](https://stspg.io/41bmz9qn2vxq)
- [Company: Ably](https://rewindex.com/company/ably.md)

## Timeline of updates

- **identified** 2024-10-21 13:47 UTC: At 13:47 UTC we observed elevated failure rates of channel attaches to some channels in the ap-southeast-2 (Sydney) region. We have identified what we believe to be the cause and rolled out a mitigation, which completed at 14:08. No other regions were affected.
- **resolved** 2024-10-21 14:08 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Ably, started 2024-10-21 13:47 UTC, resolved after 20 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/ably/incidents/my9w13rdy8l5
- Citation: Ably, “Elevated channel attach failure rates in ap-southeast-2” (2024-10-21 13:47 UTC). Archived by Rewindex: https://rewindex.com/company/ably/incidents/my9w13rdy8l5 (CC BY 4.0).
- Markdown link: `[Ably: Elevated channel attach failure rates in ap-southeast-2 (2024-10-21)](https://rewindex.com/company/ably/incidents/my9w13rdy8l5)`


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Canonical: https://rewindex.com/company/ably/incidents/my9w13rdy8l5 · Markdown: https://rewindex.com/company/ably/incidents/my9w13rdy8l5.md · JSON: https://rewindex.com/api/v1/companies/ably/incidents/my9w13rdy8l5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:43:08.371Z