# Ably: SMS based 2FA is currently unavailable

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-21 18:11 UTC · Resolved: 2026-01-21 19:52 UTC · Duration: 1.7 h
- Updates: 4 · Affected components: Ably Website
- [Vendor status page: https://stspg.io/hxpry77qjfn5](https://stspg.io/hxpry77qjfn5)
- [Company: Ably](https://rewindex.com/company/ably.md)

## Timeline of updates

- **investigating** 2026-01-21 18:11 UTC: We are currently investigating an issue impacting SMS based 2FA login to the Ably website ably.com.
- **identified** 2026-01-21 18:29 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-01-21 18:36 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-01-21 19:52 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/ably/incidents/mfwcb7pdkdnd · Markdown: https://rewindex.com/company/ably/incidents/mfwcb7pdkdnd.md · JSON: https://rewindex.com/api/v1/companies/ably/incidents/mfwcb7pdkdnd · Generated 2026-10-18T09:36:55.114Z