# Ably: Ably documentation pages - ably.com/docs

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-07 11:25 UTC · Resolved: 2026-09-07 11:32 UTC · Duration: 7 min
- Updates: 3 · Affected components: Ably Website
- [Vendor status page: https://stspg.io/1sy4h3lcnqzw](https://stspg.io/1sy4h3lcnqzw)
- [Company: Ably](https://rewindex.com/company/ably.md)

## Summary

Ably reported a major outage affecting access to documentation at ably.com/docs from 2026-09-07 11:25 UTC to 2026-09-07 11:32 UTC, lasting 7 min. Realtime services were unaffected; a fix was implemented at 11:28 UTC, and the incident was resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-07 11:25 UTC: Customers may be experiencing issues viewing documentation pages on our website ably.com/docs. Our realtime services are not affected by this issue at this time.
- **monitoring** 2026-09-07 11:28 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-07 11:32 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-07 11:25 UTC: [Major incident: Ably documentation pages - ably.com/docs](https://rewindex.com/change/i9711157a4c6882.md)


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Canonical: https://rewindex.com/company/ably/incidents/lhfy7fh5hjs9 · Markdown: https://rewindex.com/company/ably/incidents/lhfy7fh5hjs9.md · JSON: https://rewindex.com/api/v1/companies/ably/incidents/lhfy7fh5hjs9 · Generated 2026-10-18T11:47:23.602Z