# 1Password: Individual and Family accounts are unable to access Developer Environments

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-31 21:28 UTC · Resolved: 2026-04-01 00:43 UTC · Duration: 3.3 h
- Updates: 3 · Affected components: Command Line Interface (CLI), USA/Global - Command Line Interface (CLI), Access to passwords and other items, USA/Global - Access to passwords and other items, Access to passwords and other items, Europe - Access to passwords and other items, Canada - Command Line Interface (CLI), Command Line Interface (CLI), Command Line Interface (CLI), Europe - Command Line Interface (CLI), Access to passwords and other items, Canada - Access to passwords and other items
- [Vendor status page: https://stspg.io/lkvq1qb9gtr5](https://stspg.io/lkvq1qb9gtr5)
- [Company: 1Password](https://rewindex.com/company/1password.md)

## Timeline of updates

- **investigating** 2026-03-31 21:28 UTC: Users with Individual and Family accounts are currently unable to access their Environments. The impact is scoped to individual account holders and family account users. Our engineering team is actively investigating.
- **identified** 2026-03-31 22:01 UTC: The issue has been identified and our engineering team are working towards deploying a fix.
- **resolved** 2026-04-01 00:43 UTC: A fix has been deployed and this issue is now resolved.


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Canonical: https://rewindex.com/company/1password/incidents/nnghl0dh1qv2 · Markdown: https://rewindex.com/company/1password/incidents/nnghl0dh1qv2.md · JSON: https://rewindex.com/api/v1/companies/1password/incidents/nnghl0dh1qv2 · Generated 2026-10-18T11:29:24.187Z
