# 1Password: 1Password.com Website Access Degradation

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-30 20:35 UTC · Resolved: 2025-11-30 21:52 UTC · Duration: 1.3 h
- Updates: 2 · Affected components: 1Password.com website, USA/Global - 1Password.com website
- [Vendor status page: https://stspg.io/tqfpfvx0jgtr](https://stspg.io/tqfpfvx0jgtr)
- [Company: 1Password](https://rewindex.com/company/1password.md)

## Summary

1Password.com failed to load for some customers in a major-impact incident affecting the website’s USA/Global component. It started at 2025-11-30 20:35 UTC and was resolved at 2025-11-30 21:52 UTC, lasting 1 h 16 min; 1Password identified an issue with an upstream vendor. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-11-30 20:35 UTC: We’re aware that 1Password.com isn't loading for some customers. Our team has identified an issue with one of our upstream vendors and is working with them to restore service as quickly as possible. We’ll share updates here as we learn more.
- **resolved** 2025-11-30 21:52 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-11-30 20:35 UTC: [Major incident: 1Password.com Website Access Degradation](https://rewindex.com/change/i73a8d0fdc61602.md)


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Canonical: https://rewindex.com/company/1password/incidents/llmtdmck3jx5 · Markdown: https://rewindex.com/company/1password/incidents/llmtdmck3jx5.md · JSON: https://rewindex.com/api/v1/companies/1password/incidents/llmtdmck3jx5 · Generated 2026-10-18T11:29:00.432Z