# 1Password: Elevated Errors and Latency Affecting Authentication

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-06 20:16 UTC · Resolved: 2025-11-06 22:04 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: Sign in, USA/Global - Sign in, SSO (Single Sign On), USA/Global - SSO (Single Sign On)
- [Vendor status page: https://stspg.io/qd2bs7mq59vz](https://stspg.io/qd2bs7mq59vz)
- [Company: 1Password](https://rewindex.com/company/1password.md)

## Timeline of updates

- **investigating** 2025-11-06 20:16 UTC: We are investigating an issue causing elevated errors and increased latency on some backend endpoints. As a result, some users may experience slow loading times or error messages when attempting to sign in or authenticate. Retrying may allow access in some cases.
- **monitoring** 2025-11-06 20:55 UTC: We identified an issue and implemented mitigations. Latency and error rates have returned to normal levels. We will continue to closely monitor performance to ensure the issue is fully resolved.
- **monitoring** 2025-11-06 21:29 UTC: We are continuing to closely monitor performance to ensure the issue is fully resolved.
- **resolved** 2025-11-06 22:04 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/1password/incidents/7ln201tdzrnc · Markdown: https://rewindex.com/company/1password/incidents/7ln201tdzrnc.md · JSON: https://rewindex.com/api/v1/companies/1password/incidents/7ln201tdzrnc · Generated 2026-10-18T11:32:47.419Z