# 1Password: Some users are unable to view vault profiles using the web interface

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-16 17:31 UTC · Resolved: 2026-10-16 17:42 UTC · Duration: 11 min
- Updates: 2 · Affected components: Admin console, Enterprise - Admin console, Admin console, Europe - Admin console, Admin console, USA/Global - Admin console, Admin console, Canada - Admin console
- [Vendor status page: https://stspg.io/9037pn59hmjn](https://stspg.io/9037pn59hmjn)
- [Company: 1Password](https://rewindex.com/company/1password.md)

## Timeline of updates

- **identified** 2026-10-16 17:31 UTC: When choosing to view a vault profile using the web interface, a blank page is displayed instead. Our engineering team has found the root cause and are working towards deploying a fix.
- **resolved** 2026-10-16 17:42 UTC: A fix has been deployed and this issue is now resolved.


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Canonical: https://rewindex.com/company/1password/incidents/176cdjlx7tt3 · Markdown: https://rewindex.com/company/1password/incidents/176cdjlx7tt3.md · JSON: https://rewindex.com/api/v1/companies/1password/incidents/176cdjlx7tt3 · Generated 2026-10-19T23:35:26.330Z