# Dynatrace: Incident updated: Login Issue Affecting Managed Clusters on Version 1.348

> Incident updated: Login Issue Affecting Managed Clusters on Version 1.348. Detected 2026-10-28 by Rewindex: what changed on Dynatrace’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rfeabf5b0ed8ac8
Last updated: 2026-10-28T20:53:51Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-28 20:53 UTC · Detected: 2026-10-28 20:53 UTC
- [Source: https://dynatrace.status.io/pages/incident/546d8cb6af8407b6730000cb/6ae21ed84b61a805acedb648](https://dynatrace.status.io/pages/incident/546d8cb6af8407b6730000cb/6ae21ed84b61a805acedb648)
- [Company: Dynatrace](https://rewindex.com/company/dynatrace.md)
- Versions: before incident\_version:275/6ae21ed84b61a805acedb648@810696259679 → after incident\_version:275/6ae21ed84b61a805acedb648@35ecac5187b6
- Change 3 of 5 for this incident

Incident page (full timeline): [Login Issue Affecting Managed Clusters on Version 1.348](https://rewindex.com/company/dynatrace/incidents/6ae21ed84b61a805acedb648.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ identified
```

**2. Added: Update** (identified) · 2026-10-28 20:48 UTC

```diff
+ Our teams have identified a potential root cause of the issue preventing some Dynatrace Managed customers from logging in to their Managed clusters and are actively working toward a fix.  The impact remains limited to customers who use OpenID Connect (OIDC)-based single sign-on (SSO) authentication on Dynatrace Managed version 1.348; customers using other authentication methods or Managed versions are not affected. Impacted customers can contact their Dynatrace support team for a potential workaround Implementing and validating the fix will require additional time. We will provide an update within the next 24 hours, or sooner if meaningful progress is made. We sincerely apologize for the disruption and appreciate your continued patience.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-28 16:12 UTC | [Major incident: Login Issue Affecting Managed Clusters on Version 1.348](https://rewindex.com/change/i9e4684250adc4a.md) | outage |
| 2026-10-28 18:24 UTC | [Incident updated: Login Issue Affecting Managed Clusters on Version 1.348](https://rewindex.com/change/rd884fd1b0c309e.md) | Normal progress |
| 2026-10-28 20:53 UTC | Incident updated: Login Issue Affecting Managed Clusters on Version 1.348 (this change) | Normal progress |
| 2026-10-29 18:23 UTC | [Incident updated: Login Issue Affecting Managed Clusters on Version 1.348](https://rewindex.com/change/rf3819c42c7a934.md) | Normal progress |
| 2026-10-30 12:43 UTC | [Incident updated: Login Issue Affecting Managed Clusters on Version 1.348](https://rewindex.com/change/rc0599f8810409c.md) | Normal progress |

Previous: [change](https://rewindex.com/change/rd884fd1b0c309e.md) · Next: [change](https://rewindex.com/change/rf3819c42c7a934.md) · All Dynatrace changes: [timeline](https://rewindex.com/company/dynatrace/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Login Issue Affecting Managed Clusters on Version 1.348 on Dynatrace’s status page, changed 2026-10-28 20:53 UTC (change 3 of 5).

- Canonical URL: https://rewindex.com/change/rfeabf5b0ed8ac8
- Citation: Dynatrace, “Incident updated: Login Issue Affecting Managed Clusters on Version 1.348” (2026-10-28 20:53 UTC). Archived by Rewindex: https://rewindex.com/change/rfeabf5b0ed8ac8 (CC BY 4.0).
- Markdown link: `[Dynatrace: Incident updated: Login Issue Affecting Managed Clusters on Version 1.348 (2026-10-28)](https://rewindex.com/change/rfeabf5b0ed8ac8)`


---
Canonical: https://rewindex.com/change/rfeabf5b0ed8ac8 · Markdown: https://rewindex.com/change/rfeabf5b0ed8ac8.md · JSON: https://rewindex.com/api/v1/changes/rfeabf5b0ed8ac8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:21:44.598Z