# Vonage: Incident updated: Netherlands Silent Authentication - Service degradation affecting KPN network

> Incident updated: Netherlands Silent Authentication - Service degradation affecting KPN network. Detected 2026-10-31 by Rewindex: what changed on Vonage’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rfce5ad968a3ace
Last updated: 2026-10-31T00:23:47Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-31 00:23 UTC · Detected: 2026-10-31 00:23 UTC
- [Source: https://vonageapi.statuspage.io/incidents/g4420pxwdhd4](https://vonageapi.statuspage.io/incidents/g4420pxwdhd4)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/g4420pxwdhd4@06fd5c2bd882 → after incident\_version:126/g4420pxwdhd4@15de60a2f341
- Change 1 of 1 for this incident

Incident page (full timeline): [Netherlands Silent Authentication - Service degradation affecting KPN network](https://rewindex.com/company/vonage/incidents/g4420pxwdhd4.md)
## What changed

**1. Added: Update** (investigating) · 2026-10-31 00:19 UTC

```diff
+ We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-31 00:23 UTC | Incident updated: Netherlands Silent Authentication - Service degradation affecting KPN network (this change) | Normal progress |

All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rfce5ad968a3ace · Markdown: https://rewindex.com/change/rfce5ad968a3ace.md · JSON: https://rewindex.com/api/v1/changes/rfce5ad968a3ace · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T11:20:06.673Z