# Grafana Cloud: Incident updated: Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 10:23 UTC · Detected: 2026-10-23 10:23 UTC
- [Source: https://status.grafana.com/incidents/x264qsyj6cgd](https://status.grafana.com/incidents/x264qsyj6cgd)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)
- Versions: before incident\_version:278/x264qsyj6cgd@11ffe5840694 → after incident\_version:278/x264qsyj6cgd@55c33c548429
- Change 2 of 2 for this incident

Incident page (full timeline): [Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany](https://rewindex.com/company/grafana-cloud/incidents/x264qsyj6cgd.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-23 10:16 UTC
```

**3. Added: Update** (resolved) · 2026-10-23 10:16 UTC

```diff
+ Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 09:31 UTC | [Major incident: Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany](https://rewindex.com/change/i43ceb0a6aa9633.md) | degradation |
| 2026-10-23 10:23 UTC | Incident updated: Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/i43ceb0a6aa9633.md) · All Grafana Cloud changes: [timeline](https://rewindex.com/company/grafana-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rfa16345e803695 · Markdown: https://rewindex.com/change/rfa16345e803695.md · JSON: https://rewindex.com/api/v1/changes/rfa16345e803695 · Generated 2026-10-24T12:02:57.354Z