# SendGrid: Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 18:43 UTC · Detected: 2026-10-23 18:43 UTC
- [Source: https://status.sendgrid.com/incidents/8l8ng5ylhx76](https://status.sendgrid.com/incidents/8l8ng5ylhx76)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)
- Versions: before incident\_version:258/8l8ng5ylhx76@d292b30cd210 → after incident\_version:258/8l8ng5ylhx76@972a478fe23a
- Change 6 of 7 for this incident

Incident page (full timeline): [SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America](https://rewindex.com/company/sendgrid/incidents/8l8ng5ylhx76.md)
## What changed

**1. Added: Update** (monitoring) · 2026-10-23 18:36 UTC

```diff
+ We have observed a recovery in SMS delivery receipts from Twilio to network subscribers on multiple networks in multiple countries in North America and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 12:43 UTC | [Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States](https://rewindex.com/change/rc93b31b732968f.md) | Normal progress |
| 2026-10-23 12:53 UTC | [Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada](https://rewindex.com/change/r1eb4beddcbff25.md) | Normal progress |
| 2026-10-23 13:53 UTC | [Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States of America & Canada](https://rewindex.com/change/r768896ec82f7ae.md) | Normal progress |
| 2026-10-23 15:54 UTC | [Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America](https://rewindex.com/change/rbbb1d075886273.md) | Normal progress |
| 2026-10-23 16:43 UTC | [Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America](https://rewindex.com/change/r843794f9f82285.md) | Normal progress |
| 2026-10-23 18:43 UTC | Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America (this change) | Normal progress |
| 2026-10-23 19:13 UTC | [Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada](https://rewindex.com/change/rff40b912760d60.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r843794f9f82285.md) · Next: [change](https://rewindex.com/change/rff40b912760d60.md) · All SendGrid changes: [timeline](https://rewindex.com/company/sendgrid/changes.md)
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Canonical: https://rewindex.com/change/rfa0b1b3be5a86e · Markdown: https://rewindex.com/change/rfa0b1b3be5a86e.md · JSON: https://rewindex.com/api/v1/changes/rfa0b1b3be5a86e · Generated 2026-10-24T12:02:48.097Z