# Twilio: Incident updated: Voice Call Failures from a Subset of Network Subscribers to Twilio Denmark Phone Numbers

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-19 10:53 UTC · Detected: 2026-10-19 10:53 UTC
- [Source: https://stspg.io/2mfgvwrsrtf7](https://stspg.io/2mfgvwrsrtf7)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/hpb1zfvwtvsw@a852c4d1ab30 → after incident\_version:125/hpb1zfvwtvsw@dc3dac3c9c62
- Change 3 of 7 for this incident

Incident page (full timeline): [Voice Call Failures from a Subset of Network Subscribers to Twilio Denmark Phone Numbers](https://rewindex.com/company/twilio/incidents/hpb1zfvwtvsw.md)
## What changed

**1. Changed: Title**

```diff
- Voice Call Failures from Network Subscribers to Twilio Denmark Phone Numbers
+ Voice Call Failures from a Subset of Network Subscribers to Twilio Denmark Phone Numbers
```

**2. Added: Update** (investigating) · 2026-10-19 10:45 UTC

```diff
+ Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 09:53 UTC | [Incident updated: Voice Call Failures from a Subset of Network Subscribers to Twilio Denmark Phone Numbers](https://rewindex.com/change/r7842dd40e6b898.md) | Normal progress |
| 2026-10-19 10:33 UTC | [Incident updated: Voice Call Failures from Network Subscribers to Twilio Denmark Phone Numbers](https://rewindex.com/change/rfeeb65cb52e9a3.md) |  |
| 2026-10-19 10:53 UTC | Incident updated: Voice Call Failures from a Subset of Network Subscribers to Twilio Denmark Phone Numbers (this change) |  |
| 2026-10-19 12:43 UTC | [Incident updated: Voice Call Failures from Network Subscribers to Twilio Denmark Phone Numbers](https://rewindex.com/change/r8df121d4139836.md) |  |
| 2026-10-19 12:53 UTC | [Incident updated: Voice Call Failures from Network Subscribers to Twilio Denmark Phone Numbers](https://rewindex.com/change/rd252e6b9e32db0.md) |  |
| 2026-10-19 14:13 UTC | [Incident updated: Voice Call Failures from a Subset of Networks to Twilio Denmark Phone Numbers](https://rewindex.com/change/re675f8eb28f1f2.md) |  |
| 2026-10-19 15:23 UTC | [Incident updated: Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers](https://rewindex.com/change/r7b7e57b564ac40.md) |  |

Previous: [change](https://rewindex.com/change/rfeeb65cb52e9a3.md) · Next: [change](https://rewindex.com/change/r8df121d4139836.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
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Canonical: https://rewindex.com/change/rf538529e2bc67e · Markdown: https://rewindex.com/change/rf538529e2bc67e.md · JSON: https://rewindex.com/api/v1/changes/rf538529e2bc67e · Generated 2026-10-19T21:43:16.053Z