# Salesforce: Incident updated: Feature Service Disruption: Field Service Scheduling

> Incident updated: Feature Service Disruption: Field Service Scheduling. Detected 2026-11-12 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rf30cb8ea8e2223
Last updated: 2026-11-12T16:33:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-12 16:33 UTC · Detected: 2026-11-12 16:33 UTC
- [Source: https://status.salesforce.com/incidents/20004593](https://status.salesforce.com/incidents/20004593)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004593@6e6ad97b2fdc → after incident\_version:130/20004593@9132da9bfa68
- Change 5 of 6 for this incident

Incident page (full timeline): [Feature Service Disruption: Field Service Scheduling](https://rewindex.com/company/salesforce/incidents/20004593.md)
## What changed

**1. Added: Update** (update) · 2026-11-12 16:16 UTC

```diff
+ The rollback is complete on almost all impacted sandbox instances. Customers on those instances should now be able to view and use their custom actions in the FSL (Field Service Lightning) Dispatch and Scheduling Console. One remaining instance is taking longer than expected, and our teams are actively working to complete its rollback. Production environments aren't affected.  We'll provide an update in 60 minutes or sooner if additional information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-12 13:03 UTC | [Incident updated: Feature Service Disruption: Field Service Scheduling](https://rewindex.com/change/r866070abfd4610.md) |  |
| 2026-11-12 14:03 UTC | [Incident updated: Feature Service Disruption: Field Service Scheduling](https://rewindex.com/change/r69c8887c7d468e.md) |  |
| 2026-11-12 15:03 UTC | [Incident updated: Feature Service Disruption: Field Service Scheduling](https://rewindex.com/change/r01bc5063383074.md) |  |
| 2026-11-12 15:33 UTC | [Incident updated: Feature Service Disruption: Field Service Scheduling](https://rewindex.com/change/rcba5dc77272c8d.md) |  |
| 2026-11-12 16:33 UTC | Incident updated: Feature Service Disruption: Field Service Scheduling (this change) |  |
| 2026-11-12 17:03 UTC | [Incident updated: Feature Service Disruption: Field Service Scheduling](https://rewindex.com/change/rf70236d0f6574e.md) |  |

Previous: [change](https://rewindex.com/change/rcba5dc77272c8d.md) · Next: [change](https://rewindex.com/change/rf70236d0f6574e.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Feature Service Disruption: Field Service Scheduling on Salesforce’s status page, changed 2026-11-12 16:33 UTC (change 5 of 6).

- Canonical URL: https://rewindex.com/change/rf30cb8ea8e2223
- Citation: Salesforce, “Incident updated: Feature Service Disruption: Field Service Scheduling” (2026-11-12 16:33 UTC). Archived by Rewindex: https://rewindex.com/change/rf30cb8ea8e2223 (CC BY 4.0).
- Markdown link: `[Salesforce: Incident updated: Feature Service Disruption: Field Service Scheduling (2026-11-12)](https://rewindex.com/change/rf30cb8ea8e2223)`


---
Canonical: https://rewindex.com/change/rf30cb8ea8e2223 · Markdown: https://rewindex.com/change/rf30cb8ea8e2223.md · JSON: https://rewindex.com/api/v1/changes/rf30cb8ea8e2223 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T18:06:45.774Z