# SendGrid: Incident updated: RateQueue Host Down Did Not Recover

> Incident updated: RateQueue Host Down Did Not Recover. Detected 2026-11-03 by Rewindex: what changed on SendGrid’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rebc70f6191047e
Last updated: 2026-11-03T19:23:47Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-03 19:23 UTC · Detected: 2026-11-03 19:23 UTC
- [Source: https://status.sendgrid.com/incidents/x3f55q1rkbqv](https://status.sendgrid.com/incidents/x3f55q1rkbqv)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)
- Versions: before incident\_version:258/x3f55q1rkbqv@d42be09e57bf → after incident\_version:258/x3f55q1rkbqv@10982d33bfe0
- Change 5 of 5 for this incident

Incident page (full timeline): [RateQueue Host Down Did Not Recover](https://rewindex.com/company/sendgrid/incidents/x3f55q1rkbqv.md)
## What changed

**1. Added: Update** (identified) · 2026-11-03 19:13 UTC

```diff
+ The message delays were caused by an issue with a single host and affected only a portion of SMS traffic for approximately one hour. Service was restored and has been stable since with no data loss. We have applied a preventive measure to avoid a recurrence and are validating a permanent fix. We will share our next update in 8 hours or as soon as new information is available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 02:53 UTC | [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/rae57784bbdd51e.md) | Normal progress |
| 2026-11-03 05:03 UTC | [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/ree4a59196b3381.md) | Normal progress |
| 2026-11-03 07:03 UTC | [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/rc0a6dcda368b51.md) | Normal progress |
| 2026-11-03 10:53 UTC | [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/r3b354f48489b46.md) |  |
| 2026-11-03 19:23 UTC | Incident updated: RateQueue Host Down Did Not Recover (this change) |  |

Previous: [change](https://rewindex.com/change/r3b354f48489b46.md) · All SendGrid changes: [timeline](https://rewindex.com/company/sendgrid/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rebc70f6191047e · Markdown: https://rewindex.com/change/rebc70f6191047e.md · JSON: https://rewindex.com/api/v1/changes/rebc70f6191047e · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T21:11:30.086Z