# Dialpad: Incident updated: Some customers may be experiencing issues making or receiving calls.

> Incident updated: Some customers may be experiencing issues making or receiving calls.. Detected 2026-10-20 by Rewindex: what changed on Dialpad’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/reb6f328d67f187
Last updated: 2026-10-20T09:23:13Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-20 09:23 UTC · Detected: 2026-10-20 09:23 UTC
- [Source: https://stspg.io/fv5nb78jf4zn](https://stspg.io/fv5nb78jf4zn)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)
- Versions: before incident\_version:121/dc53p1xfjqs2@8fb0f07e1ee2 → after incident\_version:121/dc53p1xfjqs2@da2e873a572e
- Change 11 of 11 for this incident

Incident page (full timeline): [Some customers may be experiencing issues making or receiving calls.](https://rewindex.com/company/dialpad/incidents/dc53p1xfjqs2.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-20 09:21 UTC
```

**3. Added: Update** (resolved) · 2026-10-20 09:21 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 01:44 UTC | [Major incident: Some customers may be experiencing issues making or receiving calls.](https://rewindex.com/change/i2d5f2ab1070413.md) | outage |
| 2026-10-20 02:23 UTC | [Incident updated: Some customers may be experiencing issues making or receiving calls.](https://rewindex.com/change/rf8aa01b111ca6c.md) | Normal progress |
| 2026-10-20 02:53 UTC | [Incident updated: Some customers may be experiencing issues making or receiving calls.](https://rewindex.com/change/rddf6de023cc20f.md) | Normal progress |
| 2026-10-20 03:23 UTC | [Incident updated: Some customers may be experiencing issues making or receiving calls.](https://rewindex.com/change/r990da949ec201d.md) | Normal progress |
| 2026-10-20 03:53 UTC | [Incident updated: Some customers may be experiencing issues making or receiving calls.](https://rewindex.com/change/r73e591e4126857.md) | Normal progress |
| 2026-10-20 04:23 UTC | [Incident updated: Some customers may be experiencing issues making or receiving calls.](https://rewindex.com/change/r059e1ac4662515.md) | Normal progress |
| 2026-10-20 05:03 UTC | [Incident updated: Some customers may be experiencing issues making or receiving calls.](https://rewindex.com/change/r833f03835912cb.md) | Normal progress |
| 2026-10-20 05:23 UTC | [Incident updated: Some customers may be experiencing issues making or receiving calls.](https://rewindex.com/change/rc5839f1befb0bf.md) | Normal progress |
| 2026-10-20 07:33 UTC | [Incident updated: Some customers may be experiencing issues making or receiving calls.](https://rewindex.com/change/r9206af67bb2119.md) | Normal progress |
| 2026-10-20 09:03 UTC | [Incident updated: Some customers may be experiencing issues making or receiving calls.](https://rewindex.com/change/rab6460a7b6730a.md) | Normal progress |
| 2026-10-20 09:23 UTC | Incident updated: Some customers may be experiencing issues making or receiving calls. (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/rab6460a7b6730a.md) · All Dialpad changes: [timeline](https://rewindex.com/company/dialpad/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Some customers may be experiencing issues making or receiving calls. on Dialpad’s status page, changed 2026-10-20 09:23 UTC (change 11 of 11).

- Canonical URL: https://rewindex.com/change/reb6f328d67f187
- Citation: Dialpad, “Incident updated: Some customers may be experiencing issues making or receiving calls.” (2026-10-20 09:23 UTC). Archived by Rewindex: https://rewindex.com/change/reb6f328d67f187 (CC BY 4.0).
- Markdown link: `[Dialpad: Incident updated: Some customers may be experiencing issues making or receiving calls. (2026-10-20)](https://rewindex.com/change/reb6f328d67f187)`


---
Canonical: https://rewindex.com/change/reb6f328d67f187 · Markdown: https://rewindex.com/change/reb6f328d67f187.md · JSON: https://rewindex.com/api/v1/changes/reb6f328d67f187 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:21:22.668Z