# Vonage: Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding

> Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding. Detected 2026-11-03 by Rewindex: what changed on Vonage’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rea9d4cbc007201
Last updated: 2026-11-03T08:13:44Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-03 08:13 UTC · Detected: 2026-11-03 08:13 UTC
- [Source: https://vonageapi.statuspage.io/incidents/xytgm9d342d2](https://vonageapi.statuspage.io/incidents/xytgm9d342d2)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/xytgm9d342d2@1313032a246c → after incident\_version:126/xytgm9d342d2@192c1015a4a4
- Change 4 of 8 for this incident

Incident page (full timeline): [Service Issues: Issues impacting WhatsApp Number Onboarding](https://rewindex.com/company/vonage/incidents/xytgm9d342d2.md)
## What changed

**1. Added: Update** (identified) · 2026-11-03 08:05 UTC

```diff
+ We continue to work on a fix for the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 8 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 15:53 UTC | [Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding](https://rewindex.com/change/rf0e680c49f1f94.md) | Normal progress |
| 2026-11-02 18:43 UTC | [Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding](https://rewindex.com/change/r731e6ddae45177.md) | Normal progress |
| 2026-11-02 22:03 UTC | [Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding](https://rewindex.com/change/r4baf034fbcbc79.md) | Normal progress |
| 2026-11-03 08:13 UTC | Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding (this change) | Normal progress |
| 2026-11-03 12:43 UTC | [Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding](https://rewindex.com/change/r397137e600147e.md) | Normal progress |
| 2026-11-03 17:13 UTC | [Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding](https://rewindex.com/change/r8e6427ae293256.md) | Normal progress |
| 2026-11-03 22:03 UTC | [Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding](https://rewindex.com/change/r79f63273276d0c.md) | Normal progress |
| 2026-11-03 23:03 UTC | [Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding](https://rewindex.com/change/r23cd1949cf47a0.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r4baf034fbcbc79.md) · Next: [change](https://rewindex.com/change/r397137e600147e.md) · All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding on Vonage’s status page, changed 2026-11-03 08:13 UTC (change 4 of 8).

- Canonical URL: https://rewindex.com/change/rea9d4cbc007201
- Citation: Vonage, “Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding” (2026-11-03 08:13 UTC). Archived by Rewindex: https://rewindex.com/change/rea9d4cbc007201 (CC BY 4.0).
- Markdown link: `[Vonage: Incident updated: Service Issues: Issues impacting WhatsApp Number Onboarding (2026-11-03)](https://rewindex.com/change/rea9d4cbc007201)`


---
Canonical: https://rewindex.com/change/rea9d4cbc007201 · Markdown: https://rewindex.com/change/rea9d4cbc007201.md · JSON: https://rewindex.com/api/v1/changes/rea9d4cbc007201 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:21:18.520Z