# Twilio: Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy

> Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy. Detected 2026-10-21 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/re9edd419c1a738
Last updated: 2026-10-21T06:43:10Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-21 06:43 UTC · Detected: 2026-10-21 06:43 UTC
- [Source: https://stspg.io/5p5wt99kk7y9](https://stspg.io/5p5wt99kk7y9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/bhw33yrw9g3x@89a7552953b6 → after incident\_version:125/bhw33yrw9g3x@172b97c0e22a
- Change 13 of 18 for this incident

Incident page (full timeline): [SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/company/twilio/incidents/bhw33yrw9g3x.md)
## What changed

**1. Added: Update** (monitoring) · 2026-10-21 06:39 UTC

```diff
+ We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and multiple networks in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 18:03 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r416dadbaa3dc70.md) | Normal progress |
| 2026-10-19 19:53 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/re385ade8e3a750.md) | Normal progress |
| 2026-10-19 21:53 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r932b610667c8a8.md) | Normal progress |
| 2026-10-19 23:33 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r4c2b88ca4c23ef.md) | Normal progress |
| 2026-10-20 00:33 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r68e7455126f4ed.md) | Normal progress |
| 2026-10-20 02:33 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r11960202850424.md) | Normal progress |
| 2026-10-20 03:23 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/rd3ff7ad786cee9.md) | Normal progress |
| 2026-10-20 05:23 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r5b11f83f3c9fef.md) | Normal progress |
| 2026-10-20 06:23 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r16be3a142d3938.md) | Normal progress |
| 2026-10-20 08:23 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r76f5393dd9e6fc.md) | Normal progress |
| 2026-10-20 12:23 UTC | [Incident updated: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r3357f4bfbd2a05.md) | Normal progress |
| 2026-10-21 04:43 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/rb2af7d7cd5d8bb.md) | Normal progress |
| 2026-10-21 06:43 UTC | Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (this change) | Normal progress |
| 2026-10-21 10:53 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/ra604da5b93f6b8.md) | Normal progress |
| 2026-10-21 18:53 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r5e172daa71b8d3.md) | Normal progress |
| 2026-10-22 10:53 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r6d160eb9016a45.md) | Normal progress |
| 2026-10-23 10:53 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r642ce5b26e82de.md) | Normal progress |
| 2026-10-23 13:03 UTC | [Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy](https://rewindex.com/change/r1f732172912ca3.md) | Normal progress |

Previous: [change](https://rewindex.com/change/rb2af7d7cd5d8bb.md) · Next: [change](https://rewindex.com/change/ra604da5b93f6b8.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy on Twilio’s status page, changed 2026-10-21 06:43 UTC (change 13 of 18).

- Canonical URL: https://rewindex.com/change/re9edd419c1a738
- Citation: Twilio, “Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy” (2026-10-21 06:43 UTC). Archived by Rewindex: https://rewindex.com/change/re9edd419c1a738 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (2026-10-21)](https://rewindex.com/change/re9edd419c1a738)`


---
Canonical: https://rewindex.com/change/re9edd419c1a738 · Markdown: https://rewindex.com/change/re9edd419c1a738.md · JSON: https://rewindex.com/api/v1/changes/re9edd419c1a738 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T05:26:49.003Z