# Twilio: Incident updated: SMS Delivery Failures from Twilio to MTN Nigeria

> Incident updated: SMS Delivery Failures from Twilio to MTN Nigeria. Detected 2026-11-09 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/re879dbe2b965c5
Last updated: 2026-11-09T00:14:03Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-11-09 00:14 UTC · Detected: 2026-11-09 00:14 UTC
- [Source: https://status.twilio.com/incidents/rg1ppj2b00hz](https://status.twilio.com/incidents/rg1ppj2b00hz)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/rg1ppj2b00hz@1d9562f39600 → after incident\_version:125/rg1ppj2b00hz@801a722401fe
- Change 1 of 4 for this incident

Incident page (full timeline): [SMS Delivery Failures from Twilio to MTN Nigeria](https://rewindex.com/company/twilio/incidents/rg1ppj2b00hz.md)
## What changed

**1. Changed: Title**

```diff
- SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries
+ SMS Delivery Failures from Twilio to MTN Nigeria
```

**2. Changed: Status**

```diff
- investigating
+ identified
```

**3. Removed: Affected components**

```diff
- CARRIER NETWORK - SMS, APAC, CARRIER NETWORK - SMS, Europe, SMS, APAC, SMS, Europe
```

**4. Added: Update** (identified) · 2026-11-09 00:03 UTC

```diff
+ Twilio customers may be experiencing SMS delivery failures from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-09 00:14 UTC | Incident updated: SMS Delivery Failures from Twilio to MTN Nigeria (this change) | Normal progress |
| 2026-11-09 01:23 UTC | [Incident updated: SMS Delivery Failures from Twilio to MTN Nigeria](https://rewindex.com/change/r8a9caeec821930.md) | Normal progress |
| 2026-11-09 03:23 UTC | [Incident updated: SMS Delivery Failures from Twilio to MTN Nigeria](https://rewindex.com/change/rbc4a05f888b0da.md) | Normal progress |
| 2026-11-09 05:23 UTC | [Incident updated: SMS Delivery Failures from Twilio to MTN Nigeria](https://rewindex.com/change/rbef814f44a9f7c.md) | Normal progress |

Next: [change](https://rewindex.com/change/r8a9caeec821930.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Failures from Twilio to MTN Nigeria on Twilio’s status page, changed 2026-11-09 00:14 UTC (change 1 of 4).

- Canonical URL: https://rewindex.com/change/re879dbe2b965c5
- Citation: Twilio, “Incident updated: SMS Delivery Failures from Twilio to MTN Nigeria” (2026-11-09 00:14 UTC). Archived by Rewindex: https://rewindex.com/change/re879dbe2b965c5 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Failures from Twilio to MTN Nigeria (2026-11-09)](https://rewindex.com/change/re879dbe2b965c5)`


---
Canonical: https://rewindex.com/change/re879dbe2b965c5 · Markdown: https://rewindex.com/change/re879dbe2b965c5.md · JSON: https://rewindex.com/api/v1/changes/re879dbe2b965c5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-09T16:59:07.424Z