# Looker: Incident updated: Multiple services are experiencing issues in the europe-west2 region.

**Summary:** _summary pending_
## Part of an outage event

- [Google Cloud europe-west2 outage, Oct 20, 2026: 13 vendors, 13 incidents](https://rewindex.com/events/2026-10-20-google-cloud-europe-west2)
- This incident is the root of the event (the provider’s own post). (root, posted +0 min vs Google Cloud’s own post)

```mermaid
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:00 UTC"]:::root
  h1["Within an hour<br/>5 vendors, 5 blamed Google Cloud<br/>JFrog, Aiven, Northflank, Elastic Cloud +1"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>3 vendors, 3 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB"]:::blames
  root --> h4
  later["Later<br/>3 vendors, 2 blamed Google Cloud<br/>ClickHouse Cloud, Grafana Cloud, Confluent"]:::blames
  root --> later
  class root me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-20 14:13 UTC · Detected: 2026-10-20 14:13 UTC
- [Source: https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj](https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj)
- [Company: Looker](https://rewindex.com/company/looker.md)
- Versions: before incident\_version:69/xs2xthzavc9ynafnpyzj@3fcede045b18 → after incident\_version:69/xs2xthzavc9ynafnpyzj@6f6aa7c3b50c
- Change 9 of 12 for this incident

## Discussed on Hacker News

- [Google Cloud is down in the Europe-west2 region](https://news.ycombinator.com/item?id=50163858): 12 points, 3 comments, posted 2026-10-20 10:16 UTC, posted 101 min after the vendor’s first update

Incident page (full timeline): [Multiple services are experiencing issues in the europe-west2 region.](https://rewindex.com/company/looker/incidents/xs2xthzavc9ynafnpyzj.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-20 14:00 UTC
```

**3. Added: Update** (resolved) · 2026-10-20 14:03 UTC

```diff
+ **Summary** Multiple services were experiencing issues in the europe-west2 region. **Description** The issue with impacted GCP products has been mitigated for most of the customers and it is believed to be affecting currently a very small number of customers and our Engineering Team is working on it. If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved. No further updates will be provided here. We will publish an analysis of this incident once we have completed our internal investigation. We thank you for your patience while we're working on resolving the issue. **Symptoms** Google Cloud services were unavailable in europe-west2-b zone; some services in europe-west2 region might experienced elevated errors and intermittent network issues. **Workaround** None as the issue has been mitigated.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 09:03 UTC | [Incident updated: Multiple services are experiencing issues in the europe-west2 region.](https://rewindex.com/change/rd37984fbb03015.md) | Normal progress |
| 2026-10-20 09:33 UTC | [Incident updated: Multiple services are experiencing issues in the europe-west2 region.](https://rewindex.com/change/rfd073354b50eb0.md) | Normal progress |
| 2026-10-20 09:53 UTC | [Incident updated: Multiple services are experiencing issues in the europe-west2 region.](https://rewindex.com/change/r3c0dc7a60cdfbc.md) | Normal progress |
| 2026-10-20 10:03 UTC | [Incident updated: Multiple services are experiencing issues in the europe-west2 region.](https://rewindex.com/change/r59244daac912dd.md) | Wording only |
| 2026-10-20 11:03 UTC | [Incident updated: Multiple services are experiencing issues in the europe-west2 region.](https://rewindex.com/change/r1f0de1febea892.md) | Normal progress |
| 2026-10-20 11:13 UTC | [Incident updated: Multiple services are experiencing issues in the europe-west2 region.](https://rewindex.com/change/r93375ceaaad079.md) | Normal progress |
| 2026-10-20 12:03 UTC | [Incident updated: Multiple services are experiencing issues in the europe-west2 region.](https://rewindex.com/change/r8cd453ac988351.md) | Normal progress |
| 2026-10-20 12:53 UTC | [Incident updated: Multiple services are experiencing issues in the europe-west2 region.](https://rewindex.com/change/r0e64529a1d176c.md) | Normal progress |
| 2026-10-20 14:13 UTC | Incident updated: Multiple services are experiencing issues in the europe-west2 region. (this change) | Normal progress |
| 2026-10-22 05:53 UTC | [Incident silently edited: Multiple services were experiencing issues in the europe-west2 region.](https://rewindex.com/change/rcb55c2c3c851d3.md) |  |
| 2026-10-22 07:53 UTC | [Incident silently edited: Multiple services were experiencing issues in the europe-west2 region.](https://rewindex.com/change/r379242ad1184d7.md) |  |
| 2026-10-22 08:53 UTC | [Incident updated: Multiple services were experiencing issues in the europe-west2 region.](https://rewindex.com/change/r9378bce842892a.md) |  |

Previous: [change](https://rewindex.com/change/r0e64529a1d176c.md) · Next: [change](https://rewindex.com/change/rcb55c2c3c851d3.md) · All Looker changes: [timeline](https://rewindex.com/company/looker/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/re293462833185a · Markdown: https://rewindex.com/change/re293462833185a.md · JSON: https://rewindex.com/api/v1/changes/re293462833185a · Generated 2026-10-22T09:23:07.698Z