# Backblaze: Incident updated: Customers in the EU region might be facing issues accessing some files

> Incident updated: Customers in the EU region might be facing issues accessing some files. Detected 2026-11-05 by Rewindex: what changed on Backblaze’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/re1e49987eb608e
Last updated: 2026-11-05T19:58:42Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-05 19:58 UTC · Detected: 2026-11-05 19:58 UTC
- [Source: https://status.backblaze.com/incidents/63a26778-bb65-431f-9e54-448a3de3ba28](https://status.backblaze.com/incidents/63a26778-bb65-431f-9e54-448a3de3ba28)
- [Company: Backblaze](https://rewindex.com/company/backblaze.md)
- Versions: before incident\_version:80/63a26778-bb65-431f-9e54-448a3de3ba28@1c773df7efb4 → after incident\_version:80/63a26778-bb65-431f-9e54-448a3de3ba28@1810c3e36d1c
- Change 3 of 4 for this incident

Incident page (full timeline): [Customers in the EU region might be facing issues accessing some files](https://rewindex.com/company/backblaze/incidents/63a26778-bb65-431f-9e54-448a3de3ba28.md)
## What changed

**1. Added: Update** · 2026-11-05 19:52 UTC

```diff
+ We continue to monitor services following the fix. Additional cleanup has been completed, and we are preparing further checks to verify recovery.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-05 03:35 UTC | [Critical incident: Customers in the EU region might be facing issues accessing some files](https://rewindex.com/change/i72886a979d3f98.md) | outage |
| 2026-11-05 15:38 UTC | [Incident updated: Customers in the EU region might be facing issues accessing some files](https://rewindex.com/change/rbcc28269374b7a.md) | Normal progress |
| 2026-11-05 19:58 UTC | Incident updated: Customers in the EU region might be facing issues accessing some files (this change) | Normal progress |
| 2026-11-09 19:18 UTC | [Incident updated: Customers in the EU region might be facing issues accessing some files](https://rewindex.com/change/r75b31d9413bb4f.md) | Normal progress |

Previous: [change](https://rewindex.com/change/rbcc28269374b7a.md) · Next: [change](https://rewindex.com/change/r75b31d9413bb4f.md) · All Backblaze changes: [timeline](https://rewindex.com/company/backblaze/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Customers in the EU region might be facing issues accessing some files on Backblaze’s status page, changed 2026-11-05 19:58 UTC (change 3 of 4).

- Canonical URL: https://rewindex.com/change/re1e49987eb608e
- Citation: Backblaze, “Incident updated: Customers in the EU region might be facing issues accessing some files” (2026-11-05 19:58 UTC). Archived by Rewindex: https://rewindex.com/change/re1e49987eb608e (CC BY 4.0).
- Markdown link: `[Backblaze: Incident updated: Customers in the EU region might be facing issues accessing some files (2026-11-05)](https://rewindex.com/change/re1e49987eb608e)`


---
Canonical: https://rewindex.com/change/re1e49987eb608e · Markdown: https://rewindex.com/change/re1e49987eb608e.md · JSON: https://rewindex.com/api/v1/changes/re1e49987eb608e · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:21:57.957Z