# Twilio: Incident updated: SMS Delivery Delays From a Subset of Twilio Phone Numbers to Telstra Australia

> Incident updated: SMS Delivery Delays From a Subset of Twilio Phone Numbers to Telstra Australia. Detected 2026-10-20 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/re0bf6c9a91bd7a
Last updated: 2026-10-20T17:33:04Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-20 17:33 UTC · Detected: 2026-10-20 17:33 UTC
- [Source: https://stspg.io/s545w4m4z3wj](https://stspg.io/s545w4m4z3wj)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/7qcqr0w19v4c@b6e95cb9fa58 → after incident\_version:125/7qcqr0w19v4c@8d7602e64b5d
- Change 1 of 2 for this incident

Incident page (full timeline): [SMS Delivery Delays From a Subset of Twilio Phone Numbers to Telstra Australia](https://rewindex.com/company/twilio/incidents/7qcqr0w19v4c.md)
## What changed

**1. Changed: Title**

```diff
- SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia
+ SMS Delivery Delays From a Subset of Twilio Phone Numbers to Telstra Australia
```

**2. Changed: Status**

```diff
- identified
+ monitoring
```

**3. Added: Update** (monitoring) · 2026-10-20 17:30 UTC

```diff
+ We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Telstra network subscribers in Australia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 17:33 UTC | Incident updated: SMS Delivery Delays From a Subset of Twilio Phone Numbers to Telstra Australia (this change) | Normal progress |
| 2026-10-20 20:03 UTC | [Incident updated: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia](https://rewindex.com/change/r9c9ff01df11e41.md) | Normal progress |

Next: [change](https://rewindex.com/change/r9c9ff01df11e41.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: SMS Delivery Delays From a Subset of Twilio Phone Numbers to Telstra Australia on Twilio’s status page, changed 2026-10-20 17:33 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/re0bf6c9a91bd7a
- Citation: Twilio, “Incident updated: SMS Delivery Delays From a Subset of Twilio Phone Numbers to Telstra Australia” (2026-10-20 17:33 UTC). Archived by Rewindex: https://rewindex.com/change/re0bf6c9a91bd7a (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: SMS Delivery Delays From a Subset of Twilio Phone Numbers to Telstra Australia (2026-10-20)](https://rewindex.com/change/re0bf6c9a91bd7a)`


---
Canonical: https://rewindex.com/change/re0bf6c9a91bd7a · Markdown: https://rewindex.com/change/re0bf6c9a91bd7a.md · JSON: https://rewindex.com/api/v1/changes/re0bf6c9a91bd7a · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:38:58.493Z