# Vonage: Incident updated: Service issue in Voice platform

> Incident updated: Service issue in Voice platform. Detected 2026-11-10 by Rewindex: what changed on Vonage’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rdf8ded19fa403b
Last updated: 2026-11-10T11:33:49Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-10 11:33 UTC · Detected: 2026-11-10 11:33 UTC
- [Source: https://vonageapi.statuspage.io/incidents/dkbgvb3ggddx](https://vonageapi.statuspage.io/incidents/dkbgvb3ggddx)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/dkbgvb3ggddx@d7bd6ea44134 → after incident\_version:126/dkbgvb3ggddx@45a41047e4d9
- Change 1 of 2 for this incident

Incident page (full timeline): [Service issue in Voice platform](https://rewindex.com/company/vonage/incidents/dkbgvb3ggddx.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-11-10 11:25 UTC

```diff
+ Vonage services continue to show signs of recovery following today's interruption to PSTN/SIP connectivity in the APAC region. We are continuing to monitor closely to confirm full stability. We will continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions in the meantime, please contact our support team at https://api.support.vonage.com.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 11:33 UTC | Incident updated: Service issue in Voice platform (this change) |  |
| 2026-11-10 14:03 UTC | [Incident updated: Service issue in Voice platform](https://rewindex.com/change/r7d9973d0325f33.md) |  |

Next: [change](https://rewindex.com/change/r7d9973d0325f33.md) · All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Service issue in Voice platform on Vonage’s status page, changed 2026-11-10 11:33 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/rdf8ded19fa403b
- Citation: Vonage, “Incident updated: Service issue in Voice platform” (2026-11-10 11:33 UTC). Archived by Rewindex: https://rewindex.com/change/rdf8ded19fa403b (CC BY 4.0).
- Markdown link: `[Vonage: Incident updated: Service issue in Voice platform (2026-11-10)](https://rewindex.com/change/rdf8ded19fa403b)`


---
Canonical: https://rewindex.com/change/rdf8ded19fa403b · Markdown: https://rewindex.com/change/rdf8ded19fa403b.md · JSON: https://rewindex.com/api/v1/changes/rdf8ded19fa403b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T17:28:47.763Z