# Contentstack: Incident updated: Contentstack – Customer Support Channels – Service Disruption

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 06:04 UTC · Detected: 2026-10-23 06:04 UTC
- [Source: https://status.contentstack.com/incidents/f0p5t59rkyhc](https://status.contentstack.com/incidents/f0p5t59rkyhc)
- [Company: Contentstack](https://rewindex.com/company/contentstack.md)
- Versions: before incident\_version:728/f0p5t59rkyhc@5bc85ce23bec → after incident\_version:728/f0p5t59rkyhc@6386e9ababe0
- Change 2 of 2 for this incident

Incident page (full timeline): [Contentstack – Customer Support Channels – Service Disruption](https://rewindex.com/company/contentstack/incidents/f0p5t59rkyhc.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-23 05:53 UTC
```

**3. Added: Update** (resolved) · 2026-10-23 05:53 UTC

```diff
+ This incident affecting Contentstack customer support channels has been fully resolved, and all support channels are operating normally. Contentstack products, APIs, and content delivery were not affected at any point. Customer Action: If you tried to raise a ticket through the Support Portal during this period and it did not go through, please submit it again. We appreciate your patience while we worked to restore service. If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 05:43 UTC | [Incident updated: Contentstack – Customer Support Channels – Service Disruption](https://rewindex.com/change/r6557a349a861f0.md) | Normal progress |
| 2026-10-23 06:04 UTC | Incident updated: Contentstack – Customer Support Channels – Service Disruption (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r6557a349a861f0.md) · All Contentstack changes: [timeline](https://rewindex.com/company/contentstack/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rdea56792e633b8 · Markdown: https://rewindex.com/change/rdea56792e633b8.md · JSON: https://rewindex.com/api/v1/changes/rdea56792e633b8 · Generated 2026-10-24T12:03:22.570Z