# HubSpot: Incident updated: Some HubSpot tools may be unavailable for some users

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 19:03 UTC · Detected: 2026-10-23 19:03 UTC
- [Source: https://status.hubspot.com/incidents/3kvm7m9d8f9n](https://status.hubspot.com/incidents/3kvm7m9d8f9n)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)
- Versions: before incident\_version:246/3kvm7m9d8f9n@2d4d1f58425a → after incident\_version:246/3kvm7m9d8f9n@338f68cf46e1
- Change 3 of 3 for this incident

Incident page (full timeline): [Some HubSpot tools may be unavailable for some users](https://rewindex.com/company/hubspot/incidents/3kvm7m9d8f9n.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-23 18:55 UTC
```

**3. Added: Update** (resolved) · 2026-10-23 18:55 UTC

```diff
+ Between 11:28 AM EDT (UTC -04:00) and 2:43 PM EDT (UTC -04:00), many customers in North America experienced issues accessing HubSpot.com and various tools. This was caused by underlying network connectivity issues. As of 2:43 PM EDT (UTC -04:00), the networking issue has been addressed and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 16:23 UTC | [Incident silently edited: Some HubSpot tools may be unavailable for some users](https://rewindex.com/change/r4962fefd9c5670.md) | Normal progress |
| 2026-10-23 16:34 UTC | [Incident updated: Some HubSpot tools may be unavailable for some users](https://rewindex.com/change/r5cd5ea390a9622.md) | Normal progress |
| 2026-10-23 19:03 UTC | Incident updated: Some HubSpot tools may be unavailable for some users (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r5cd5ea390a9622.md) · All HubSpot changes: [timeline](https://rewindex.com/company/hubspot/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/rde063098dfb68b · Markdown: https://rewindex.com/change/rde063098dfb68b.md · JSON: https://rewindex.com/api/v1/changes/rde063098dfb68b · Generated 2026-10-24T11:02:50.952Z